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Description
Our goal is to gain a comprehensive understanding of market research. We offer services that are specifically designed to meet the unique needs of your project, providing innovative solutions that you may not have thought possible through telephone and web-enabled technology to enhance the success of your study. Civicom operates with its own exclusive global audio conferencing technology platform, which is specifically created and maintained for the benefit of our clients and customers. Unlike other organizations that rely on third-party audio providers, we ensure complete control over the quality of your audio experience. Our skilled technicians are equipped to handle all aspects of your in-depth interviews and focus groups, including conducting tech checks, updating webcam trackers to keep you informed about ongoing activities, ensuring all participants are prepared for discussions, and swiftly resolving any technical issues that may emerge during sessions. Additionally, our commitment to client satisfaction drives us to continuously improve our services and adapt to the evolving needs of the market.
Description
Utilize our smartphone-based eye tracking technology to analyze how users allocate their focus while engaging with your digital products, promotional materials, or overall brand. Gain insights into user behavior by examining video recordings, heatmaps, click patterns, test durations, and task completions, which highlight the features that capture attention and hold significance. Participants can conveniently join your study using their smartphones within their everyday settings, ensuring a natural interaction experience. Acquire dependable data and conduct remote studies with assured accuracy, allowing you to save up to 80% of the time and 70% of the total costs compared to traditional in-lab testing, without compromising on quality. Instantly review and dissect the findings on Oculid’s platform, where you can analyze and contrast results across different participants and tasks, creating visual representations based on chosen metrics like taps and fixations. Witness the outcomes as soon as each participant finishes and submits their results, enabling you to make timely and informed decisions regarding your digital offerings. This innovative approach not only enhances the efficiency of your research but also empowers you to understand user engagement on a deeper level.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€100 per test
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Civicom
Country
United States
Website
www.civicommrs.com/idis-and-focus-groups/
Vendor Details
Company Name
Oculid
Founded
2018
Country
Germany
Website
www.oculid.com
Product Features
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
Product Features
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
UX
Animation
No
For Mobile
No
For Websites
No
Heatmaps
No
Prototyping
No
Screen Activity Recording
No
Unmoderated Testing
No
Usability Testing
No
User Journeys
No
User Research
No
