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Description

Our goal is to gain a comprehensive understanding of market research. We offer services that are specifically designed to meet the unique needs of your project, providing innovative solutions that you may not have thought possible through telephone and web-enabled technology to enhance the success of your study. Civicom operates with its own exclusive global audio conferencing technology platform, which is specifically created and maintained for the benefit of our clients and customers. Unlike other organizations that rely on third-party audio providers, we ensure complete control over the quality of your audio experience. Our skilled technicians are equipped to handle all aspects of your in-depth interviews and focus groups, including conducting tech checks, updating webcam trackers to keep you informed about ongoing activities, ensuring all participants are prepared for discussions, and swiftly resolving any technical issues that may emerge during sessions. Additionally, our commitment to client satisfaction drives us to continuously improve our services and adapt to the evolving needs of the market.

Description

Listen offers an innovative solution for businesses to gain deep customer insights quickly and efficiently through AI-powered interviews. The platform allows you to replace time-consuming research methods such as surveys and focus groups with automated AI-moderated interviews that generate both qualitative and quantitative feedback. Whether you’re testing landing pages, conducting usability studies, or understanding brand perception, Listen delivers real-time insights. The platform also supports diverse formats, including video, audio, and text, and can translate and transcribe in over 50 languages, ensuring a broad reach for global insights.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Goldfish No 

Integrations

Goldfish Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Civicom

Country

United States

Website

www.civicommrs.com/idis-and-focus-groups/

Vendor Details

Company Name

Listen Labs

Founded

2023

Country

United States

Website

listenlabs.ai/

Product Features

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

Product Features

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

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