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Description

Our goal is to gain a comprehensive understanding of market research. We offer services that are specifically designed to meet the unique needs of your project, providing innovative solutions that you may not have thought possible through telephone and web-enabled technology to enhance the success of your study. Civicom operates with its own exclusive global audio conferencing technology platform, which is specifically created and maintained for the benefit of our clients and customers. Unlike other organizations that rely on third-party audio providers, we ensure complete control over the quality of your audio experience. Our skilled technicians are equipped to handle all aspects of your in-depth interviews and focus groups, including conducting tech checks, updating webcam trackers to keep you informed about ongoing activities, ensuring all participants are prepared for discussions, and swiftly resolving any technical issues that may emerge during sessions. Additionally, our commitment to client satisfaction drives us to continuously improve our services and adapt to the evolving needs of the market.

Description

Glide Central® serves as a digital solution designed specifically for market researchers to streamline the management of media associated with their projects. By addressing the challenges researchers face when dealing with the vast amounts of audio and video produced during in-depth interviews and focus group discussions, it enhances organizational efficiency. This platform allows for more effective organization and editing of media files, enabling users to easily identify and analyze crucial insights. Additionally, users can craft storyboards that enhance the visual appeal of their reports. With Glide Central®, researchers can present the highlights of their multimedia assets in every client report. The platform provides the capability to store media files related to each project, including videos, audio recordings, and images, in designated folders. Furthermore, Glide Central empowers users to assign tags to keywords, produce either human-generated or automated transcripts, create clips from video or audio content, and design storyboards. All media files are securely archived, ensuring they remain accessible for as long as necessary. The significance of audio and video as influential data sources in research cannot be overstated, as they often lead to richer insights and impactful findings. Ultimately, Glide Central® not only simplifies media management but also enhances the overall research experience by providing a comprehensive suite of tools.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Civicom

Country

United States

Website

www.civicommrs.com/idis-and-focus-groups/

Vendor Details

Company Name

Civicom

Country

United States

Website

www.civicommrs.com/glide-video-curation-tools/

Product Features

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

Product Features

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

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