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ease
features
design
support

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Description

CyberCollect is an innovative collections management tool backed by over three decades of industry expertise. This cost-effective debt collection software offers flexibility and features such as contact management, collection history tracking, automated dialing, and the ability to generate custom letters and reports for managing overdue accounts. It effectively handles a wide range of loan products, guiding them from initial delinquency all the way through to charge-off and recovery phases. By implementing CyberCollect, businesses can significantly decrease delinquencies right from the start. Collectors can quickly enhance their productivity, allowing for efficient operations. The software also provides management with robust monitoring and reporting tools that streamline oversight of the entire collection process. CyberCollect is adaptable, making it suitable for small start-ups using a single computer as well as large commercial enterprises operating on extensive networks. Any organization looking to effectively manage and minimize delinquency rates can benefit from utilizing CyberCollect and its comprehensive features. Its versatility ensures that it meets the diverse needs of businesses across various sizes and sectors.

Description

QUALCO Collections & Recoveries (QCR) is an advanced, modular enterprise solution that manages the entire collection process, integrating both internal and external activities seamlessly while functioning as either a component of a banking ecosystem or a fundamental system of record. The platform caters to various categories of non-performing loans and receivables, encompassing both secured and unsecured bank credits as well as outstanding invoices from goods or services rendered, and it addresses every phase of the credit lifecycle, ranging from high-risk performance and initial delinquency stages to legal proceedings and recoveries. With a focus on a proactive, digital-first strategy for debt management, QCR ensures a smooth experience for both customers and users alike. The system simplifies the design of segmentation, strategy, and channel business models, while emphasizing the importance of monitoring automated processes. Additionally, our newly enhanced web interface delivers timely and relevant data, empowering users to allocate and reallocate tasks effectively, all while keeping track of service level agreements and performance metrics. By bridging technology and user experience, QCR not only enhances operational efficiency but also fosters better relationships between creditors and borrowers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$350 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CyberCollect Software Solutions

Founded

1975

Country

United States

Website

www.cybercollect.net

Vendor Details

Company Name

QUALCO

Founded

1998

Country

Greece

Website

www.qualco.eu/

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management Yes 
Compliance Management No 
Contact Management Yes 
Credit Bureau Reporting Yes 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management Yes 

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management Yes 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting Yes 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management Yes 

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