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features
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support

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Description

Enhance customer satisfaction by providing straightforward and safe access to your websites and applications, fostering loyalty towards your brand. The demand for exceptional digital interactions has never been greater, yet the risk landscape continues to expand. By utilizing CyberArk Customer Identity, you can confidently grant access to your platforms while ensuring security. Experience seamless integration, user-friendly access controls, and a smooth sign-on process. This platform brings together privacy, consent, and identity verification in one cohesive solution. With pre-built widgets and open APIs, it minimizes development time and effort. It ensures secure access to business applications for both human users and machine identities, particularly within the DevOps pipeline. Reducing complexity eases the burden on your IT team while enhancing the protection of your business assets. Ultimately, you can offer secure single sign-on capabilities for your applications and services, thereby streamlining the user experience. This comprehensive approach not only safeguards data but also fosters a trusting relationship with your customers.

Description

Sayint is instrumental in identifying essential action items by effectively capturing and converting customer interactions into valuable insights. This information can be leveraged by pertinent stakeholders to enhance, automate, or innovate crucial business operations. Unlike the typical industry practice of reviewing only 2-3% of conversations, Sayint enables organizations to analyze every single interaction. Additionally, the platform notifies relevant teams of possible threats and compliance breaches, thereby minimizing the chances of incurring penalties. Consequently, the process of documenting and verifying compliance becomes significantly streamlined. By tracking key performance indicators such as C-SAT, NPS, and CES in alignment with industry standards, and by facilitating a comprehensive review of customer journeys from various data sources, Sayint adopts an all-encompassing strategy to improve customer engagement and operational efficiency. This integrated approach empowers organizations to make data-driven decisions and foster stronger relationships with their customers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Activate IAM Yes 
Adaptive Security Yes 
Arctic Wolf Yes 
Data443 Global Privacy Manager Yes 
Hideez Yes 
ImageWare Authenticate Yes 
RadiantOne Yes 
Tackle Cloud GTM Platform Yes 

Integrations

Activate IAM No 
Adaptive Security No 
Arctic Wolf No 
Data443 Global Privacy Manager No 
Hideez No 
ImageWare Authenticate No 
RadiantOne No 
Tackle Cloud GTM Platform No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$60 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CyberArk

Founded

1999

Country

United States

Website

www.cyberark.com/products/customer-identity/

Vendor Details

Company Name

Sayint

Founded

2017

Country

India

Website

www.sayint.ai

Product Features

Customer Identity and Access Management (CIAM)

Access Certification No 
Access Management No 
Analytics / Reporting No 
Automatic User/Device Recognition No 
Behavioral Analytics No 
Credential Management No 
Data Security No 
Multi-Factor Authentication (MFA) No 
Privacy / Consent Management No 
Real Time Notifications No 
Self-Service Portal No 
Single Sign On No 
User Provisioning No 

Identity Management

Access Certification No 
Compliance Management No 
Multifactor Authentication No 
Password Management No 
Privileged Account Management No 
Self-Service Access Request No 
Single Sign On No 
User Activity Monitoring No 
User Provisioning No 

Single Sign On

Biometric No 
Credential Management No 
Identity Federation No 
Multifactor Authentication No 
Password Management No 
Policy Management No 
Social Sign On No 
User Management No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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