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features
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support

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Description

Enhance customer satisfaction by providing straightforward and safe access to your websites and applications, fostering loyalty towards your brand. The demand for exceptional digital interactions has never been greater, yet the risk landscape continues to expand. By utilizing CyberArk Customer Identity, you can confidently grant access to your platforms while ensuring security. Experience seamless integration, user-friendly access controls, and a smooth sign-on process. This platform brings together privacy, consent, and identity verification in one cohesive solution. With pre-built widgets and open APIs, it minimizes development time and effort. It ensures secure access to business applications for both human users and machine identities, particularly within the DevOps pipeline. Reducing complexity eases the burden on your IT team while enhancing the protection of your business assets. Ultimately, you can offer secure single sign-on capabilities for your applications and services, thereby streamlining the user experience. This comprehensive approach not only safeguards data but also fosters a trusting relationship with your customers.

Description

Transforming anonymous site visitors into dedicated patrons is essential for businesses. By providing smooth interactions, fostering trust, and creating tailored digital experiences, companies can effectively engage with their clientele, partners, and customers alike. Enhance the B2C engagement process by ensuring that new and returning customers are easily identified and provided with relevant experiences through SAP Customer Identity and Access Management solutions. Quickly onboard users with a straightforward registration process and enhance personal interactions using social login functionalities. Strengthen omnichannel strategies with robust capabilities like single sign-on, SAML 2.0, and Open ID Connect to ensure secure data sharing and authentication. Close data gaps by developing unified customer profiles, allowing for the delivery of trustworthy and personalized experiences. Furthermore, expedite the market launch of new services, streamline the management of identity lifecycles, and mitigate potential risks with SAP Customer Identity and Access Management solutions tailored specifically for B2B environments. By integrating these solutions, businesses not only enhance customer satisfaction but also significantly improve their overall operational efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Activate IAM Yes 
Adaptive Security Yes 
Aritic PinPoint No 
BIGDBM No 
BlueConic No 
Cool Tabs No 
Hideez Yes 
ImageWare Authenticate Yes 
InEvent No 
Mailchimp No 
Optimizely One No 
Pivotree No 
RainFocus No 
SAP Joule No 
SAP Store No 
Salesfloor No 
Tackle Cloud GTM Platform Yes 
VK No 
Viafoura No 

Integrations

Activate IAM No 
Adaptive Security No 
Aritic PinPoint Yes 
BIGDBM Yes 
BlueConic Yes 
Cool Tabs Yes 
Hideez No 
ImageWare Authenticate No 
InEvent Yes 
Mailchimp Yes 
Optimizely One Yes 
Pivotree Yes 
RainFocus Yes 
SAP Joule Yes 
SAP Store Yes 
Salesfloor Yes 
Tackle Cloud GTM Platform No 
VK Yes 
Viafoura Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

CyberArk

Founded

1999

Country

United States

Website

www.cyberark.com/products/customer-identity/

Vendor Details

Company Name

SAP

Founded

1972

Country

Germany

Website

www.sap.com/products/crm/customer-data-management.html

Product Features

Customer Identity and Access Management (CIAM)

Access Certification No 
Access Management No 
Analytics / Reporting No 
Automatic User/Device Recognition No 
Behavioral Analytics No 
Credential Management No 
Data Security No 
Multi-Factor Authentication (MFA) No 
Privacy / Consent Management No 
Real Time Notifications No 
Self-Service Portal No 
Single Sign On No 
User Provisioning No 

Identity Management

Access Certification No 
Compliance Management No 
Multifactor Authentication No 
Password Management No 
Privileged Account Management No 
Self-Service Access Request No 
Single Sign On No 
User Activity Monitoring No 
User Provisioning No 

Single Sign On

Biometric No 
Credential Management No 
Identity Federation No 
Multifactor Authentication No 
Password Management No 
Policy Management No 
Social Sign On No 
User Management No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Alternatives

Alternatives