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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Today, security is a primary concern for nearly everyone. However, providing advanced security solutions often necessitates a significant financial commitment in new technologies and personnel. As a result, many Managed Service Providers (MSPs) opt for basic security measures such as firewalls, antivirus software, and spam protection. Imagine if you could offer a unique security service that not only sets you apart from competitors but is also simple to implement and profitable. Cyber Hawk serves as the technology that empowers you to deliver high-value cybersecurity services. With a Cyber Hawk subscription, you gain an unlimited-use license to deploy the service across all your client locations for an affordable, fixed annual fee (please refer to the license terms for specifics). After deployment, Cyber Hawk actively scans networks, identifies security threats, and notifies relevant parties. Moreover, Cyber Hawk will assist you in discovering new security initiatives, enhancing your service differentiation, and establishing long-term client relationships. This innovative approach to cybersecurity ultimately positions your business for growth and success in a competitive landscape.

Description

Designed to enhance workflow efficiencies, boost visibility, foster collaboration, and elevate profitability, this solution ensures high-quality service with an emphasis on agility and technical performance. It features impeccable field service software that achieves a superior first-time-fix rate while optimizing service delivery, increasing revenues, and promoting business growth. You can expedite quoting, scheduling, invoicing, and payment settlement with ease. Urban-Hawks provides a comprehensive end-to-end field service solution that seamlessly integrates your entire operation, from the office and warehouse to technicians and customers. By prioritizing improved service with agility and technical excellence, it enhances operational support significantly. It guarantees the best routes to customer locations while ensuring the right parts are available on-site, ultimately accelerating service delivery for greater productivity. Additionally, you can easily update schedules, job details, and quality assurance checklists, while monitoring job progress and location in real time for enhanced oversight. This holistic approach not only streamlines operations but also ensures customer satisfaction through timely and efficient service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$29 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RapidFire Tools, a Kaseya Company

Founded

2011

Country

United States

Website

www.rapidfiretools.com/products/cyber-hawk/

Vendor Details

Company Name

Urban-Hawks

Country

United States

Website

urban-hawks.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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