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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cybells Dialer is an advanced software solution for call centers, equipped with a variety of enhanced functionalities. It stands out as an exceptional auto dialer for both outbound and inbound marketing campaigns. Among its robust features are the predictive dialer, preview dialer, auto dialer, and power dialer, all designed to optimize call efficiency. This auto dialer seamlessly integrates with your current CRM system, making it a versatile choice for businesses. The inclusion of Artificial Intelligence (AI) is crucial in modern business operations, as it significantly elevates customer interactions. Voice bots and chatbots are particularly effective AI tools that improve the overall customer experience. These AI-driven modules are not only multilingual but also designed to be intuitive and user-friendly. They can engage up to 1000 times more customers while keeping operational costs minimal. Additionally, the voice bots and chatbots provide enterprise-level efficiency and allow live agents to focus on more complex interactions in various languages. By incorporating integrated tools, access to a knowledge bank, and facilitating communication among employees during live interactions, businesses can empower their staff to deliver superior customer experiences and drive higher engagement levels. This comprehensive suite of features positions Cybells Dialer as a leader in the call center software market.

Description

Making phone calls is an effective method to determine if your leads remain engaged. For startups or small businesses, time is often limited, leaving little room for the numerous tasks at hand. Moreover, manually calling each potential client can be inefficient and frustrating, especially when calls go unanswered. Implementing a Dialing mode enables you to view a curated list of numbers, allowing you to select which one to call with just a click. Additionally, the Auto Dialing feature allows users to initiate calls by simply hitting the Start Calling button, with the Calley auto dialer app automatically progressing to the next number in the queue. Those in sales understand the value of a personal phone call, which can forge stronger connections than an email. However, the repetitive nature of manually dialing can significantly hinder productivity. Thankfully, CALLEY streamlines this process, enabling users to efficiently reach out to multiple contacts without the tedious task of manual dialing. This not only saves time but also maximizes the potential for successful engagements with leads.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Wufoo
Zapier

Integrations

Wufoo
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cybells Technologies

Founded

2016

Country

Canada

Website

www.cybells.ca

Vendor Details

Company Name

CSTech

Founded

2003

Country

India

Website

www.getcalley.com

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

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