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features
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Description

The Cyara CX Assurance Platform, which has won numerous awards, helps companies improve customer experience development and quality across all digital channels and voice channels. It also ensures customer journeys are seamless. The Cyara Platform supports all phases of software development for customer experience. This includes design, functional and regression testing, load testing, production monitoring, and user acceptance testing. We test from the customer’s perspective to ensure that you can identify issues that could impact the customer experience across the entire technology stack.

Description

Elevate your enterprise software testing with Tenjin’s advanced automated testing suite, which utilizes a groundbreaking algorithm that effortlessly adapts to the software’s user interface and automatically updates to reflect any modifications, eliminating the need for manual intervention. By implementing Tenjin, you can enjoy substantial time, cost, and resource savings. Tenjin Connect enhances testing efficiency at the API level, allowing for more detailed and expedited testing cycles within a multi-system framework; this is especially beneficial for early test integration in today’s agile landscape. In the contemporary banking sector, interconnected applications via APIs are increasingly common, leading to a merging of internal and customer-facing systems. Testing these platforms requires seamless transitions between APIs and graphical user interfaces. With thorough regression testing in integrated settings, you can achieve a harmonious balance between agility and careful oversight, ensuring your systems remain robust and efficient as they evolve. It's imperative to stay ahead in this dynamic environment to meet the ever-changing demands of the industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BrowserStack No 
Bugzilla No 
Jenkins No 
Jira No 

Integrations

BrowserStack Yes 
Bugzilla Yes 
Jenkins Yes 
Jira Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cyara

Founded

2006

Country

United States

Website

cyara.com

Vendor Details

Company Name

Yethi

Founded

2010

Country

India

Website

yethi.in/

Product Features

Automated Testing

Hierarchical View No 
Move & Copy No 
Parameterized Testing No 
Requirements-Based Testing No 
Security Testing No 
Supports Parallel Execution No 
Test Script Reviews No 
Unicode Compliance No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

IVR

Call Center Yes 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Software Testing

Automated Testing No 
Black-Box Testing No 
Dynamic Testing No 
Issue Tracking No 
Manual Testing No 
Quality Assurance Planning No 
Reporting / Analytics No 
Static Testing No 
Test Case Management No 
Variable Testing Methods No 
White-Box Testing No 

VoIP Monitoring

Alerts / Notifications No 
Call Detail Record (CDR) Analysis No 
Call Quality Monitoring No 
IP SLA Monitoring No 
Jitter Testing No 
Latency Monitoring No 
MOS Monitoring No 
Packet Loss Monitoring No 
QoS Monitoring No 
Reporting / Analytics No 
Troubleshooting No 

Product Features

API Testing

Functional Testing No 
Fuzz Testing No 
Load Testing No 
Penetration Testing No 
Runtime and Error Detection No 
Security Testing No 
UI Testing No 
Validation Testing No 

Automated Testing

Hierarchical View No 
Move & Copy No 
Parameterized Testing No 
Requirements-Based Testing No 
Security Testing No 
Supports Parallel Execution No 
Test Script Reviews No 
Unicode Compliance No 

Mobile App Testing

Functional Testing No 
Installation Testing No 
Interruption Testing No 
Memory Testing No 
Performance Testing No 
Usability Testing No 

Software Testing

Automated Testing No 
Black-Box Testing No 
Dynamic Testing No 
Issue Tracking No 
Manual Testing No 
Quality Assurance Planning No 
Reporting / Analytics No 
Static Testing No 
Test Case Management No 
Variable Testing Methods No 
White-Box Testing No 

Test Management

Automation Integration No 
Collaboration Tools No 
Pass/Fail Results Tabulation No 
Reporting / Analytics No 
Requirements Management No 
Test Scheduling No 
Test Tracking No 
Time/Budget Tracking No 

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