Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Cyara CX Assurance Platform, which has won numerous awards, helps companies improve customer experience development and quality across all digital channels and voice channels. It also ensures customer journeys are seamless. The Cyara Platform supports all phases of software development for customer experience. This includes design, functional and regression testing, load testing, production monitoring, and user acceptance testing. We test from the customer’s perspective to ensure that you can identify issues that could impact the customer experience across the entire technology stack.
Description
Serenity BDD enables the rapid creation of cleaner and more sustainable automated acceptance and regression tests, enhancing efficiency. In addition to executing tests, it generates comprehensive illustrated reports that detail the functionality and operations of your application. This tool provides insights not only into the tests performed but also highlights the specific requirements that have been validated. One significant benefit of adopting Serenity BDD is the elimination of the need to dedicate resources to develop and uphold a custom automation framework. The primary goal of Serenity is to facilitate the straightforward writing of well-organized and maintainable automated acceptance criteria, utilizing either your preferred BDD framework or standard testing libraries. You have the flexibility to employ Behaviour-Driven-Development tools such as Cucumber or JBehave, or to simply work with JUnit. Furthermore, you can seamlessly connect with requirement repositories stored externally, like JIRA or any other test management system, or opt for a straightforward directory-based method to manage your requirements effectively. This versatility makes Serenity BDD an attractive option for teams looking to streamline their testing processes.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Gradle
No
Healenium
No
HtmlUnit
No
IriusRisk
No
JUnit
No
Java
No
Integrations
Gradle
Yes
Healenium
Yes
HtmlUnit
Yes
IriusRisk
Yes
JUnit
Yes
Java
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cyara
Founded
2006
Country
United States
Website
cyara.com
Vendor Details
Company Name
Serenity BDD
Website
serenity-bdd.github.io/theserenitybook/latest/index.html
Product Features
Automated Testing
Hierarchical View
No
Move & Copy
No
Parameterized Testing
No
Requirements-Based Testing
No
Security Testing
No
Supports Parallel Execution
No
Test Script Reviews
No
Unicode Compliance
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
IVR
Call Center
Yes
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
Software Testing
Automated Testing
No
Black-Box Testing
No
Dynamic Testing
No
Issue Tracking
No
Manual Testing
No
Quality Assurance Planning
No
Reporting / Analytics
No
Static Testing
No
Test Case Management
No
Variable Testing Methods
No
White-Box Testing
No
VoIP Monitoring
Alerts / Notifications
No
Call Detail Record (CDR) Analysis
No
Call Quality Monitoring
No
IP SLA Monitoring
No
Jitter Testing
No
Latency Monitoring
No
MOS Monitoring
No
Packet Loss Monitoring
No
QoS Monitoring
No
Reporting / Analytics
No
Troubleshooting
No