Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Cyara CX Assurance Platform, which has won numerous awards, helps companies improve customer experience development and quality across all digital channels and voice channels. It also ensures customer journeys are seamless. The Cyara Platform supports all phases of software development for customer experience. This includes design, functional and regression testing, load testing, production monitoring, and user acceptance testing. We test from the customer’s perspective to ensure that you can identify issues that could impact the customer experience across the entire technology stack.
Description
The rapid pace of change today necessitates a revolutionary approach to testing. Equip your teams with the tools to create resilient and scalable tests that thrive in the cloud environment. Generate AI-driven tests swiftly by utilizing the smart agent (Architect) or seamlessly transition steps articulated in simple English into automated processes through natural language processing. Avoid the inefficiency of constantly repairing malfunctioning tests. Functionize employs machine learning to automatically adapt your tests in response to UI modifications. Identify test failures quickly with instant SmartFix recommendations, and leverage screenshot comparisons along with clear error messages for effortless troubleshooting. Engage with your tests in real-time on the virtual machine using breakpoints with Live Debug functionality. Revise your tests effortlessly with Smart Screenshots and take advantage of one-click SmartFix remedies. Remove the burden of test infrastructure altogether. With Functionize’s Test Cloud, execute an unlimited number of tests frequently across all major browsers at scale, ensuring your testing process remains agile and efficient. This innovative approach not only enhances productivity but also drives higher quality outcomes in software development.
API Access
Has API
No
API Access
Has API
Yes
Integrations
AWS Data Pipeline
No
Bamboo
No
CircleCI
No
GitHub
No
GitLab
No
Heroku
No
Jenkins
No
Jira
No
PagerDuty
No
Rocket.Chat
No
Integrations
AWS Data Pipeline
Yes
Bamboo
Yes
CircleCI
Yes
GitHub
Yes
GitLab
Yes
Heroku
Yes
Jenkins
Yes
Jira
Yes
PagerDuty
Yes
Rocket.Chat
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cyara
Founded
2006
Country
United States
Website
cyara.com
Vendor Details
Company Name
Functionize
Founded
2014
Country
United States
Website
www.functionize.com
Product Features
Automated Testing
Hierarchical View
No
Move & Copy
No
Parameterized Testing
No
Requirements-Based Testing
No
Security Testing
No
Supports Parallel Execution
No
Test Script Reviews
No
Unicode Compliance
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
IVR
Call Center
Yes
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
Software Testing
Automated Testing
No
Black-Box Testing
No
Dynamic Testing
No
Issue Tracking
No
Manual Testing
No
Quality Assurance Planning
No
Reporting / Analytics
No
Static Testing
No
Test Case Management
No
Variable Testing Methods
No
White-Box Testing
No
VoIP Monitoring
Alerts / Notifications
No
Call Detail Record (CDR) Analysis
No
Call Quality Monitoring
No
IP SLA Monitoring
No
Jitter Testing
No
Latency Monitoring
No
MOS Monitoring
No
Packet Loss Monitoring
No
QoS Monitoring
No
Reporting / Analytics
No
Troubleshooting
No
Product Features
Automated Testing
Hierarchical View
No
Move & Copy
No
Parameterized Testing
No
Requirements-Based Testing
No
Security Testing
No
Supports Parallel Execution
No
Test Script Reviews
No
Unicode Compliance
No
Software Testing
Automated Testing
No
Black-Box Testing
No
Dynamic Testing
No
Issue Tracking
No
Manual Testing
No
Quality Assurance Planning
No
Reporting / Analytics
No
Static Testing
No
Test Case Management
No
Variable Testing Methods
No
White-Box Testing
No