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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

The Cyara CX Assurance Platform, which has won numerous awards, helps companies improve customer experience development and quality across all digital channels and voice channels. It also ensures customer journeys are seamless. The Cyara Platform supports all phases of software development for customer experience. This includes design, functional and regression testing, load testing, production monitoring, and user acceptance testing. We test from the customer’s perspective to ensure that you can identify issues that could impact the customer experience across the entire technology stack.

Description

The rapid pace of change today necessitates a revolutionary approach to testing. Equip your teams with the tools to create resilient and scalable tests that thrive in the cloud environment. Generate AI-driven tests swiftly by utilizing the smart agent (Architect) or seamlessly transition steps articulated in simple English into automated processes through natural language processing. Avoid the inefficiency of constantly repairing malfunctioning tests. Functionize employs machine learning to automatically adapt your tests in response to UI modifications. Identify test failures quickly with instant SmartFix recommendations, and leverage screenshot comparisons along with clear error messages for effortless troubleshooting. Engage with your tests in real-time on the virtual machine using breakpoints with Live Debug functionality. Revise your tests effortlessly with Smart Screenshots and take advantage of one-click SmartFix remedies. Remove the burden of test infrastructure altogether. With Functionize’s Test Cloud, execute an unlimited number of tests frequently across all major browsers at scale, ensuring your testing process remains agile and efficient. This innovative approach not only enhances productivity but also drives higher quality outcomes in software development.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS Data Pipeline No 
Bamboo No 
CircleCI No 
GitHub No 
GitLab No 
Heroku No 
Jenkins No 
Jira No 
PagerDuty No 
Rocket.Chat No 
Slack No 
Spinnaker No 
TestRail No 
Travis CI No 

Integrations

AWS Data Pipeline Yes 
Bamboo Yes 
CircleCI Yes 
GitHub Yes 
GitLab Yes 
Heroku Yes 
Jenkins Yes 
Jira Yes 
PagerDuty Yes 
Rocket.Chat Yes 
Slack Yes 
Spinnaker Yes 
TestRail Yes 
Travis CI Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cyara

Founded

2006

Country

United States

Website

cyara.com

Vendor Details

Company Name

Functionize

Founded

2014

Country

United States

Website

www.functionize.com

Product Features

Automated Testing

Hierarchical View No 
Move & Copy No 
Parameterized Testing No 
Requirements-Based Testing No 
Security Testing No 
Supports Parallel Execution No 
Test Script Reviews No 
Unicode Compliance No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

IVR

Call Center Yes 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Software Testing

Automated Testing No 
Black-Box Testing No 
Dynamic Testing No 
Issue Tracking No 
Manual Testing No 
Quality Assurance Planning No 
Reporting / Analytics No 
Static Testing No 
Test Case Management No 
Variable Testing Methods No 
White-Box Testing No 

VoIP Monitoring

Alerts / Notifications No 
Call Detail Record (CDR) Analysis No 
Call Quality Monitoring No 
IP SLA Monitoring No 
Jitter Testing No 
Latency Monitoring No 
MOS Monitoring No 
Packet Loss Monitoring No 
QoS Monitoring No 
Reporting / Analytics No 
Troubleshooting No 

Product Features

Automated Testing

Hierarchical View No 
Move & Copy No 
Parameterized Testing No 
Requirements-Based Testing No 
Security Testing No 
Supports Parallel Execution No 
Test Script Reviews No 
Unicode Compliance No 

Software Testing

Automated Testing No 
Black-Box Testing No 
Dynamic Testing No 
Issue Tracking No 
Manual Testing No 
Quality Assurance Planning No 
Reporting / Analytics No 
Static Testing No 
Test Case Management No 
Variable Testing Methods No 
White-Box Testing No 

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