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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

CxCRM offers a versatile approach to managing sales and the comprehensive customer lifecycle, specifically catering to the needs of small and medium-sized enterprises with a focus on the sales process. This platform enables users to efficiently oversee Leads, Contacts, Opportunities, and Accounts. Additionally, it features a data synchronization tool that allows seamless integration of offline data with the online system and vice versa. The innovative contact management system facilitates the effortless expansion of a contact network, while its flexible and secure management capabilities can accommodate millions of contacts. Constructed with J2EE technology from the ground up, CxCRM ensures nearly linear scalability and minimizes the Total Cost of Ownership. The application is fully web-enabled and incorporates role-based access control to enhance security. Robust security measures, comprehensive audit logs, and customizable logging levels empower administrators to manage these functionalities effectively and maintain control over their data. Overall, CxCRM stands out as a comprehensive solution for businesses looking to streamline their customer relationship management processes.

Description

VanillaSoft recognizes that optimizing the lead generation calling process significantly boosts sales figures. To address this need, they have developed a comprehensive cloud-based solution that merges features typical of contact center software with essential tools for sales teams to effectively route, manage, and engage with prospects. Agents have the flexibility to utilize either Progressive Dialing or Manual Dialing while benefiting from in-app features such as Call Scripting and Team Chat. At the same time, team leaders are equipped to enhance caller performance through resources like Call Recording, Quality & Queue Management, and automated performance analytics, ensuring a more efficient sales environment. This multifaceted approach fosters collaboration and improves overall team effectiveness in driving sales.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Docusign
FluentStream
KaseSync
Salesforce
Vonage Business
boberdoo

Integrations

Docusign
FluentStream
KaseSync
Salesforce
Vonage Business
boberdoo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Callippus Solutions

Country

United Kingdom

Website

www.callippus.co.uk

Vendor Details

Company Name

VanillaSoft

Founded

2003

Country

United States

Website

www.vanillasoft.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

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