Average Ratings 1 Rating

Total
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Average Ratings 33 Ratings

Total
ease
features
design
support

Description

Discover the potential of your business's ideal leads by utilizing Sales Outreach Automation and Prospecting Data tailored for businesses of all sizes. Effortlessly fill your sales pipeline around the clock with automation that ensures no opportunity is missed. Transform engaged audiences on Instagram and Facebook into valuable customers for your courses and services. Deploy an automated sales force that manages sales development and outreach, all while significantly reducing costs compared to traditional human sales representatives. Leave no avenue unexplored, as you track and follow up with leads across leading customer messaging platforms. Utilize structured follow-up sequences for every contact and inquiry to swiftly qualify leads and guide them further along the sales funnel. Customers.ai effectively replaces the need for a large team of inside sales reps and SDRs, doing so at a fraction of the expense. Stay on top of your hot leads with instant notifications that alert you and your team when someone is ready to make a purchase. Engage with qualified prospects directly from your mobile device, no matter where you are, to close more deals and increase your sales! Moreover, this seamless integration allows for a more personalized approach, ensuring that every potential customer feels valued and attended to throughout their buying journey.

Description

Drift is a conversational AI platform designed to help businesses engage website visitors, qualify leads, and accelerate the sales process through real-time messaging. The platform uses AI chat agents to interact with visitors, answer questions, and guide prospects through personalized buying journeys. Drift enables marketing teams to capture high-intent leads by identifying visitors and gathering relevant company data such as location, account history, and engagement signals. Instead of requiring users to fill out forms, Drift allows prospects to instantly chat with AI or connect with a sales representative. These conversations help businesses respond faster to buyer interest and shorten the time it takes to move prospects through the sales funnel. Drift also routes qualified leads directly into sales workflows, allowing teams to follow up with context and personalized communication. Built-in reporting tools provide insights into conversation performance, engagement metrics, and revenue attribution. These analytics help organizations refine their conversational marketing strategies and improve conversion rates. Drift integrates with CRM systems and sales platforms to ensure conversations are aligned with existing revenue processes. By combining AI-driven conversations with real-time buyer insights, Drift helps businesses create more engaging customer experiences and generate stronger sales pipelines.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Easyflow Yes 
WP-Chatbot Yes 
Wufoo Yes 
Zapier Yes 
Aritic Desk No 
Autoklose No 
Dukaan No 
Facebook Messenger Yes 
Google Calendar No 
HubSpot CRM No 
Kwanzoo No 
Leadpresso Yes 
LinkedIn No 
Make No 
Revamp CRM No 
SendGrid No 
Shopify No 
Slack No 
Stack Moxie No 
Unstack No 

Integrations

Easyflow Yes 
WP-Chatbot Yes 
Wufoo Yes 
Zapier Yes 
Aritic Desk Yes 
Autoklose Yes 
Dukaan Yes 
Facebook Messenger No 
Google Calendar Yes 
HubSpot CRM Yes 
Kwanzoo Yes 
Leadpresso No 
LinkedIn Yes 
Make Yes 
Revamp CRM Yes 
SendGrid Yes 
Shopify Yes 
Slack Yes 
Stack Moxie Yes 
Unstack Yes 

Pricing Details

Contact us for pricing
Free Trial No 
Free Version Yes 

Pricing Details

Free
Standard - $50/mo
Pro - $500/mo
Premium - $1500/mo
Enterprise - Chat With Us
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Customers.ai

Founded

2014

Country

United States

Website

customers.ai/

Vendor Details

Company Name

Salesloft

Founded

2011

Country

United States

Website

www.salesloft.com/platform/drift

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Lead Capture

Business Card / Badge Scanning No 
Dashboard No 
Data Extraction No 
Lead Distribution No 
Lead Notifications No 
Lead Nurturing No 
Lead Qualification No 
Lead Scoring No 
Online Forms No 

Lead Generation

Contact Discovery No 
Contact Import/Export No 
Lead Capture No 
Lead Database Integration No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Visitor Identification No 

Sales Engagement

CRM Integration No 
Call Scripts / Call Steps No 
Email Sequences No 
Email Tracking / Automation No 
Lead Management No 
Reporting / Analytics No 
Sales / Voice Dialer No 
Sales Automation No 
Search No 
Task Management No 
Templates No 
Workflow Management No 

Product Features

Account Based Marketing

Analytics Yes 
Campaign Personalization Yes 
Customer Segmentation Yes 
Engagement Monitoring No 
Lead Nurturing Yes 
Lead Scoring Yes 
Progress Tracking No 
Prospecting Tools No 
Target Account Identification Yes 

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning No 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Lead Capture

Business Card / Badge Scanning No 
Dashboard Yes 
Data Extraction No 
Lead Distribution No 
Lead Notifications Yes 
Lead Nurturing Yes 
Lead Qualification No 
Lead Scoring Yes 
Online Forms No 

Lead Generation

Contact Discovery Yes 
Contact Import/Export Yes 
Lead Capture Yes 
Lead Database Integration Yes 
Lead Nurturing Yes 
Lead Scoring Yes 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Visitor Identification Yes 

Lead Nurturing

A/B Testing No 
Campaign Management Yes 
Drip Campaigns No 
Lead Capture Yes 
Lead Notifications Yes 
Lead Scoring Yes 
Lead Segmentation No 
Performance Metrics No 
Personalization Yes 
Pipeline Management No 

Sales Intelligence

CRM Integration Yes 
Data Cleaning No 
Data Enrichment No 
Data Import/Export No 
Data Mining No 
Data Verification No 
Email Integration No 
Lead Scoring Yes 
List Building No 
Performance Management No 
Pipeline Management No 
Predictive Modeling/Analytics No 
Prospecting Tools No 
Reporting/Analytics Yes 
Sales Forecasting No 

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