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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Customermates is an intuitive and modern AI CRM tailored for small businesses looking to avoid the complexities of traditional software. It can be operational in just two minutes, demands no prior training, and feels user-friendly from the very first click. All customer information, notes, and interactions are consolidated in a single, clearly organized platform, enhanced by a sleek, distraction-free interface designed for day-to-day tasks. For teams seeking enhanced capabilities, Customermates effortlessly integrates with n8n, enabling full automation and easy connections to existing tools and workflows. Developed in Germany and fully compliant with GDPR regulations, Customermates stands as a trustworthy alternative to larger enterprise AI CRMs, empowering small teams to maintain organization, accelerate their processes, and foster stronger customer relationships without the burden of excessive overhead. Additionally, its simplicity and efficiency allow small businesses to focus on what truly matters: nurturing their client connections.

Description

TheBigBot serves as a cloud-driven CRM and marketing solution tailored specifically for mortgage brokers, dental and legal firms, as well as various other service-oriented businesses. This versatile platform integrates capabilities for managing contacts and leads, along with features such as pipelines, forms, scheduling tools, appointment bookings, a centralized communication inbox, and both email and SMS marketing campaigns, all enhanced by automation for workflow processes. Additionally, it includes AI-powered features for answering calls and managing customer chats, along with functions for soliciting reviews, generating reports, and engaging with current contacts. Companies can leverage website and funnel functionalities to streamline lead follow-up and appointment management processes. TheBigBot is designed with industry-specific setups and onboarding processes, offering tailored examples for mortgage, dental, legal, and local service industries. A user-friendly visual workflow builder facilitates seamless integrations with external services, while REST API and webhook features allow for custom development options. Subscription plans are available, with distinct billing for communication and AI utilization, ensuring flexible financial management. Ultimately, TheBigBot positions itself as a comprehensive resource for businesses aiming to enhance their client relationship management and marketing strategies.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Make No 
Slack No 
Stripe No 
Zapier No 
n8n Yes 

Integrations

Make Yes 
Slack Yes 
Stripe Yes 
Zapier Yes 
n8n No 

Pricing Details

14€ / User
Free Trial Yes 
Free Version No 

Pricing Details

$197/mo
Authority Launch is $197/month; Authority Pro is $497/month. Both have a one-time $499 setup fee and additional usage-based charges for calls, SMS, email, phone numbers, and AI. Month-to-month; cancel anytime. The separate mortgage website service starts at $97/month plus a one-time $499 setup fee, but is not used as the platform's starting price.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Customermates

Founded

2026

Country

Germany

Website

customermates.com

Vendor Details

Company Name

TheBigBot

Country

United States

Website

thebigbot.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring Yes 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management Yes 

Product Features

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