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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Customermates is an intuitive and modern AI CRM tailored for small businesses looking to avoid the complexities of traditional software. It can be operational in just two minutes, demands no prior training, and feels user-friendly from the very first click. All customer information, notes, and interactions are consolidated in a single, clearly organized platform, enhanced by a sleek, distraction-free interface designed for day-to-day tasks. For teams seeking enhanced capabilities, Customermates effortlessly integrates with n8n, enabling full automation and easy connections to existing tools and workflows. Developed in Germany and fully compliant with GDPR regulations, Customermates stands as a trustworthy alternative to larger enterprise AI CRMs, empowering small teams to maintain organization, accelerate their processes, and foster stronger customer relationships without the burden of excessive overhead. Additionally, its simplicity and efficiency allow small businesses to focus on what truly matters: nurturing their client connections.

Description

SoftSync AI is a comprehensive CRM solution designed to streamline the entire sales process within a single platform, offering features such as adaptable records and custom objects, email synchronization and campaigns, meeting documentation, as well as various views of data including pipeline, table, and calendar formats. What distinguishes it from other CRMs are two key features: first, Autopilot efficiently manages repetitive follow-up tasks in the background; you simply articulate the task in straightforward terms, review its proposed actions, give your approval, and it executes autonomously. Secondly, with MCP access, your team can leverage the AI assistants they are already familiar with, such as Claude, ChatGPT, or Gemini, directly within the CRM, eliminating the need for a separate chatbot integration. This platform is specifically designed for teams that have previously struggled with complex CRMs and reverted to using spreadsheets instead. Every aspect of customer information is consolidated onto a single page, encompassing emails, meetings, notes, reminders, and deals for easy access. The pricing structure is competitive, with the Pro plan available at 29 USD per user each month when billed annually, while the Business plan is offered at 59 USD, both providing full CRM functionality from the very start. In addition to this, the user-friendly interface and intuitive design enhance the overall experience for sales teams, making it simpler to manage customer relationships effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

n8n Yes 

Integrations

n8n No 

Pricing Details

14€ / User
Free Trial Yes 
Free Version No 

Pricing Details

$29 USD
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Customermates

Founded

2026

Country

Germany

Website

customermates.com

Vendor Details

Company Name

SoftSync AI Inc.

Founded

2026

Country

United States

Website

softsync.ai

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring Yes 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management Yes 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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