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Description
Customermates is an intuitive and modern AI CRM tailored for small businesses looking to avoid the complexities of traditional software. It can be operational in just two minutes, demands no prior training, and feels user-friendly from the very first click. All customer information, notes, and interactions are consolidated in a single, clearly organized platform, enhanced by a sleek, distraction-free interface designed for day-to-day tasks.
For teams seeking enhanced capabilities, Customermates effortlessly integrates with n8n, enabling full automation and easy connections to existing tools and workflows.
Developed in Germany and fully compliant with GDPR regulations, Customermates stands as a trustworthy alternative to larger enterprise AI CRMs, empowering small teams to maintain organization, accelerate their processes, and foster stronger customer relationships without the burden of excessive overhead. Additionally, its simplicity and efficiency allow small businesses to focus on what truly matters: nurturing their client connections.
Description
SoftSync AI is a comprehensive CRM solution designed to streamline the entire sales process within a single platform, offering features such as adaptable records and custom objects, email synchronization and campaigns, meeting documentation, as well as various views of data including pipeline, table, and calendar formats.
What distinguishes it from other CRMs are two key features: first, Autopilot efficiently manages repetitive follow-up tasks in the background; you simply articulate the task in straightforward terms, review its proposed actions, give your approval, and it executes autonomously. Secondly, with MCP access, your team can leverage the AI assistants they are already familiar with, such as Claude, ChatGPT, or Gemini, directly within the CRM, eliminating the need for a separate chatbot integration.
This platform is specifically designed for teams that have previously struggled with complex CRMs and reverted to using spreadsheets instead. Every aspect of customer information is consolidated onto a single page, encompassing emails, meetings, notes, reminders, and deals for easy access. The pricing structure is competitive, with the Pro plan available at 29 USD per user each month when billed annually, while the Business plan is offered at 59 USD, both providing full CRM functionality from the very start. In addition to this, the user-friendly interface and intuitive design enhance the overall experience for sales teams, making it simpler to manage customer relationships effectively.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
n8n
No
Pricing Details
14€ / User
Free Trial
Yes
Free Version
No
Pricing Details
$29 USD
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Customermates
Founded
2026
Country
Germany
Website
customermates.com
Vendor Details
Company Name
SoftSync AI Inc.
Founded
2026
Country
United States
Website
softsync.ai
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
No
Task Management
Yes
Territory Management
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No