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Average Ratings 0 Ratings

Total
ease
features
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support

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Description

Customermates is an intuitive and modern AI CRM tailored for small businesses looking to avoid the complexities of traditional software. It can be operational in just two minutes, demands no prior training, and feels user-friendly from the very first click. All customer information, notes, and interactions are consolidated in a single, clearly organized platform, enhanced by a sleek, distraction-free interface designed for day-to-day tasks. For teams seeking enhanced capabilities, Customermates effortlessly integrates with n8n, enabling full automation and easy connections to existing tools and workflows. Developed in Germany and fully compliant with GDPR regulations, Customermates stands as a trustworthy alternative to larger enterprise AI CRMs, empowering small teams to maintain organization, accelerate their processes, and foster stronger customer relationships without the burden of excessive overhead. Additionally, its simplicity and efficiency allow small businesses to focus on what truly matters: nurturing their client connections.

Description

JRNY is the customer relationship management tool developed by BetterQA specifically designed for service teams that prioritize maintaining context with every interaction. With all essential elements like contacts, deal stages, messages, notes, and complete activity history conveniently accessible in one location, users can find crucial information quickly without sifting through layers of menus. What distinguishes JRNY from standard CRMs is its ability to track accounts for buying indicators, including job postings, funding events, and product launches, while scoring opportunities on a scale from 0 to 100. Additionally, it features a built-in reply assistant that generates follow-up messages tailored to the conversation's history rather than relying on generic templates, enhancing personalized communication with clients. This tailored approach not only improves engagement but also fosters stronger relationships by ensuring that service teams are always informed and connected.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

n8n Yes 

Integrations

n8n No 

Pricing Details

14€ / User
Free Trial Yes 
Free Version No 

Pricing Details

€29
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Customermates

Founded

2026

Country

Germany

Website

customermates.com

Vendor Details

Company Name

BetterQA

Founded

2018

Country

Romania

Website

betterqa.co

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring Yes 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management Yes 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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