Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CustomerSuccessBox, an AI-powered customer satisfaction software for SaaS B2B, is called CustomerSuccessBox. CustomerSuccessBox was founded in response to a need for a solution that could provide 'proactive' customer support.
CustomerSuccessBox's vision for artificial intelligence (AI), machine learning (ML) and customer onboarding is to automate customer communication, product usage analysis, and customer onboarding. It hopes to reduce the cost of customer success services and increase the lifetime value of each customer. It also wants to eliminate the need for a full-time CS ops position to calibrate and configure the Customer Success platform. CustomerSuccessBox uses CSI to recommend the next best action for each account, allowing CSMs to be more efficient.
CustomerSuccessBox processes millions from over 250,000 end users each week. The patent-pending technology can handle approximately 2,200 events/second.
Description
The ClearPath MCP and ClearPath OS 2200 operating systems offer a comprehensive and cohesive suite of software solutions tailored for managing your essential business operations. You will be well-prepared to handle even the most intensive applications with ease. Enjoy a variety of features, including advanced security measures, transaction management systems, databases, integration and development tools, among others. Additionally, you have the option to license the operating environment individually, allowing for transaction processing on public clouds, private clouds, or your preferred server hardware. The extensive selection of cross-platform software available within the ClearPath Forward ecosystem ensures that you will possess all the necessary resources to enhance and broaden the functionalities of both the ClearPath MCP and ClearPath OS 2200 systems. This versatility makes it an ideal choice for businesses looking to optimize their technology infrastructure.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Chargebee
Yes
Freshdesk
Yes
GTM Buddy
Yes
Help Scout
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Jira Service Management
Yes
LiveAgent
Yes
Mixpanel
Yes
Integrations
Chargebee
No
Freshdesk
No
GTM Buddy
No
Help Scout
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Jira Service Management
No
LiveAgent
No
Mixpanel
No
Pricing Details
Request Pricing detail on the website.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CustomerSuccessBox
Founded
2018
Country
United States
Website
customersuccessbox.com
Vendor Details
Company Name
Unisys
Country
United States
Website
www.unisys.com/solutions/enterprise-computing/clearpath-forward/
Product Features
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes