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features
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support

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Write a Review

Description

Customer narratives rank as the most compelling form of marketing content that generates new business opportunities. Individuals seeking solutions and products place greater trust in the experiences of their peers rather than traditional marketing or sales information. A striking 92% of enterprise buyers report that customer stories significantly impact their purchasing decisions. The likelihood of making a purchase increases by 32% when buyers come across a customer story during their buying journey. Advocates tend to endorse products more vigorously when they have previously shared their own customer experiences publicly. An effective platform can be utilized to gather these customer narratives, highlighting contributions from customers, partners, and employees who have played a role in the success. This platform should also seamlessly distribute customer stories across all relevant digital channels, ensuring engagement with prospects throughout their entire buying journey. Additionally, employing intelligent metrics can demonstrate the program's return on investment by linking revenue to specific deals, stories, products, and media channels, thereby enhancing the overall marketing strategy. Ultimately, fostering a rich collection of customer stories not only strengthens credibility but also builds a community of advocates who can champion the brand.

Description

Utilize a virtual agent to conduct interviews with internal stakeholders for your client, allowing for the automatic generation of impactful case studies and success stories through advanced AI technology. This innovative approach not only raises engagement rates but also ensures that the most compelling narratives are prioritized on your storytelling agenda. Produce diverse content formats such as case studies, customer success narratives, detailed testimonials, quotes, and much more. With a sleek, efficient, and scalable platform for gathering social proof, you can rapidly enhance your sales asset collection with precisely targeted client stories that build credibility in just moments rather than over lengthy periods. Wizu seamlessly oversees the entire workflow, from pinpointing your ideal targets to disseminating the content across multiple channels, while adeptly addressing inquiries related to the initial challenge, the resolution provided, and the results achieved. This allows you to focus on strategic growth while the technology handles the storytelling process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CustomerStories

Founded

2018

Country

United States

Website

customerstories.net

Vendor Details

Company Name

Wizu

Country

United Kingdom

Website

wizu.com

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Alternatives

Alternatives

TechValidate Reviews

TechValidate

SurveyMonkey