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Description
Customer narratives rank as the most compelling form of marketing content that generates new business opportunities. Individuals seeking solutions and products place greater trust in the experiences of their peers rather than traditional marketing or sales information. A striking 92% of enterprise buyers report that customer stories significantly impact their purchasing decisions. The likelihood of making a purchase increases by 32% when buyers come across a customer story during their buying journey. Advocates tend to endorse products more vigorously when they have previously shared their own customer experiences publicly. An effective platform can be utilized to gather these customer narratives, highlighting contributions from customers, partners, and employees who have played a role in the success. This platform should also seamlessly distribute customer stories across all relevant digital channels, ensuring engagement with prospects throughout their entire buying journey. Additionally, employing intelligent metrics can demonstrate the program's return on investment by linking revenue to specific deals, stories, products, and media channels, thereby enhancing the overall marketing strategy. Ultimately, fostering a rich collection of customer stories not only strengthens credibility but also builds a community of advocates who can champion the brand.
Description
A TwineSocial Hub Narrates an Engaging Tale. Savvy marketers foster trust and convey brand narratives through carefully selected social media content. TwineSocial simplifies this process for various platforms, including online shopping, live events, television broadcasts, and websites. Conventional brand marketing methods are becoming less effective, and we offer solutions to help you stand out. Over 27,000 brands rely on TwineSocial to discover, curate, and display user-generated content from diverse social media outlets. Social Media Hubs allow for the creation of eye-catching displays on websites, enabling the inclusion of your entire brand narrative sourced from all social channels. You can compile your brand story using any relevant #hashtag or @account. For Live Events, elevate the experience of conferences, festivals, or broadcasts by transforming them into interactive social gatherings that promote increased sharing and broaden your audience reach. In the realm of Social Shopping, boost your online sales by showcasing curated content on your eCommerce platform, as 90% of surveyed consumers indicate that user-generated content significantly influences their purchasing decisions, surpassing all other marketing tactics. Moreover, this innovative approach not only enhances customer engagement but also cultivates a vibrant community around your brand.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CustomerStories
Founded
2018
Country
United States
Website
customerstories.net
Vendor Details
Company Name
TwineSocial
Founded
2013
Country
United States
Website
www.twinesocial.com
Product Features
Product Features
Content Marketing
Audience Targeting
Yes
Brand Management
Yes
Campaign Management
Yes
Categorization / Grouping
Yes
Conversion Tracking
Yes
Distribution Management
No
Editorial Calendar
No
Multi-Channel Publishing
Yes
Publish Scheduling
No
SEO Management
No
Social Media Management
Yes
Video Management
Yes