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Description
Customer narratives rank as the most compelling form of marketing content that generates new business opportunities. Individuals seeking solutions and products place greater trust in the experiences of their peers rather than traditional marketing or sales information. A striking 92% of enterprise buyers report that customer stories significantly impact their purchasing decisions. The likelihood of making a purchase increases by 32% when buyers come across a customer story during their buying journey. Advocates tend to endorse products more vigorously when they have previously shared their own customer experiences publicly. An effective platform can be utilized to gather these customer narratives, highlighting contributions from customers, partners, and employees who have played a role in the success. This platform should also seamlessly distribute customer stories across all relevant digital channels, ensuring engagement with prospects throughout their entire buying journey. Additionally, employing intelligent metrics can demonstrate the program's return on investment by linking revenue to specific deals, stories, products, and media channels, thereby enhancing the overall marketing strategy. Ultimately, fostering a rich collection of customer stories not only strengthens credibility but also builds a community of advocates who can champion the brand.
Description
Our software for ratings and reviews is designed to be scalable, reliable, and customized to fit your unique requirements. It empowers customers to engage with your brand in their preferred manner, whether that includes selfies or images featuring real individuals using your products. Gathering customer experiences doesn't have to rely solely on lengthy written narratives; our sophisticated review syndication capabilities enable the collection of large quantities of feedback across diverse platforms and markets. By consolidating extensive shared content, you can effectively reach a global audience. This solution also includes video content showcasing genuine users with your products, ensuring that collecting customer insights remains accessible and engaging. Moreover, by analyzing review trends, you can swiftly identify and address potential issues, categorizing them based on geographical data for enhanced precision. Engaging with your customers demonstrates that you value their feedback and are committed to implementing changes, fostering trust in both you and your brand. Additionally, optimizing for search engines is crucial for enhancing your online presence and visibility. By doing so, you not only improve customer engagement but also expand your brand's reach in the digital landscape.
API Access
Has API
API Access
Has API
Integrations
Google AdMob
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CustomerStories
Founded
2018
Country
United States
Website
customerstories.net
Vendor Details
Company Name
Reziew
Founded
2011
Country
Switzerland
Website
www.reziew.com
Product Features
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label