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Description
Customer narratives rank as the most compelling form of marketing content that generates new business opportunities. Individuals seeking solutions and products place greater trust in the experiences of their peers rather than traditional marketing or sales information. A striking 92% of enterprise buyers report that customer stories significantly impact their purchasing decisions. The likelihood of making a purchase increases by 32% when buyers come across a customer story during their buying journey. Advocates tend to endorse products more vigorously when they have previously shared their own customer experiences publicly. An effective platform can be utilized to gather these customer narratives, highlighting contributions from customers, partners, and employees who have played a role in the success. This platform should also seamlessly distribute customer stories across all relevant digital channels, ensuring engagement with prospects throughout their entire buying journey. Additionally, employing intelligent metrics can demonstrate the program's return on investment by linking revenue to specific deals, stories, products, and media channels, thereby enhancing the overall marketing strategy. Ultimately, fostering a rich collection of customer stories not only strengthens credibility but also builds a community of advocates who can champion the brand.
Description
A media platform that is all-in-one and Enterprise-grade to quickly gather, enrich, store and collaborate on media assets for video producers, broadcasters, and publishers. It simplifies how you can gather authentic stories and b-roll at scale both internally and externally. Automate asset tagging and moderation, review, as well as multi-platform publishing. You can standardize at scale and mitigate risks with the Set-it-and-forget-it governance model. Simplify the process of gathering authentic stories and b-roll at large scale, both internally and externally. Simplify the process of gathering authentic stories and b-roll at large scale, both internally and externally. Integrate responsive upload widgets, enforce governance, and increase transparency via email notifications. We have you covered with trimming, cropping, trimming, pillarboxing, side blurring, trimming, cropping, as well as downloading source files. All incoming assets are subject to facial, object, scene and celebrity recognition.
API Access
Has API
API Access
Has API
Integrations
Acquia DAM (Widen)
Brightcove
Getty Images
IBM Aspera
JW Player
YouTube
Integrations
Acquia DAM (Widen)
Brightcove
Getty Images
IBM Aspera
JW Player
YouTube
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$150 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CustomerStories
Founded
2018
Country
United States
Website
customerstories.net
Vendor Details
Company Name
New Spark
Founded
2018
Country
Canada
Website
www.newspark.ca
Product Features
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Contest
Awards Management
Blind Judging
Entrant Management
Entry Fee Processing
Entry Management
Forms Management
Fraud Detection
Judging Management
Scoring
Skills Contests (Photo, Essay, Design, etc)
Social Media Management
Social Promotions
Sweepstakes
Timeline Management
Voting Management
Digital Asset Management
Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration