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Description

Customer narratives rank as the most compelling form of marketing content that generates new business opportunities. Individuals seeking solutions and products place greater trust in the experiences of their peers rather than traditional marketing or sales information. A striking 92% of enterprise buyers report that customer stories significantly impact their purchasing decisions. The likelihood of making a purchase increases by 32% when buyers come across a customer story during their buying journey. Advocates tend to endorse products more vigorously when they have previously shared their own customer experiences publicly. An effective platform can be utilized to gather these customer narratives, highlighting contributions from customers, partners, and employees who have played a role in the success. This platform should also seamlessly distribute customer stories across all relevant digital channels, ensuring engagement with prospects throughout their entire buying journey. Additionally, employing intelligent metrics can demonstrate the program's return on investment by linking revenue to specific deals, stories, products, and media channels, thereby enhancing the overall marketing strategy. Ultimately, fostering a rich collection of customer stories not only strengthens credibility but also builds a community of advocates who can champion the brand.

Description

Kordiam, previously known as Desk-Net, serves as an advanced content planning solution anchored by its robust editorial calendar. Regardless of the number of publishing platforms you operate, Kordiam ensures you efficiently manage tasks, personnel, events, and additional elements, leading to enhanced productivity. With its dynamic filtering and sorting capabilities, you gain total oversight of the stories in your lists, allowing you to filter by content type and platform while arranging them by publication date. You can also create and save custom views for future use, efficiently handling your roster of undated stories. The tool allows for simple importation of any story along with all its associated data into your planning lists, facilitating seamless organization. Furthermore, you can monitor the status and assignments of each story, ensuring timely completion of all tasks. To streamline communication, send your story lists via email or download a spreadsheet that includes valuable statistics, such as story breakdowns by platform and timeline. This comprehensive approach not only simplifies your workflow but also empowers teams to collaborate more effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$250 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CustomerStories

Founded

2018

Country

United States

Website

customerstories.net

Vendor Details

Company Name

Kordiam

Founded

2011

Country

Germany

Website

kordiam.io

Product Features

Content Marketing

Audience Targeting No 
Brand Management No 
Campaign Management Yes 
Categorization / Grouping Yes 
Conversion Tracking No 
Distribution Management Yes 
Editorial Calendar Yes 
Multi-Channel Publishing No 
Publish Scheduling Yes 
SEO Management No 
Social Media Management Yes 
Video Management No 

Marketing Planning

Budgeting & Forecasting Yes 
Collaboration Yes 
Flowchart No 
Goal Setting / Tracking No 
Marketing Calendar Yes 
Media Planning Yes 
Predictive Analytics No 
Presentation Tools No 
Project Tracking Yes 
Spend Management No 

Alternatives

Alternatives

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