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Description
Customer narratives rank as the most compelling form of marketing content that generates new business opportunities. Individuals seeking solutions and products place greater trust in the experiences of their peers rather than traditional marketing or sales information. A striking 92% of enterprise buyers report that customer stories significantly impact their purchasing decisions. The likelihood of making a purchase increases by 32% when buyers come across a customer story during their buying journey. Advocates tend to endorse products more vigorously when they have previously shared their own customer experiences publicly. An effective platform can be utilized to gather these customer narratives, highlighting contributions from customers, partners, and employees who have played a role in the success. This platform should also seamlessly distribute customer stories across all relevant digital channels, ensuring engagement with prospects throughout their entire buying journey. Additionally, employing intelligent metrics can demonstrate the program's return on investment by linking revenue to specific deals, stories, products, and media channels, thereby enhancing the overall marketing strategy. Ultimately, fostering a rich collection of customer stories not only strengthens credibility but also builds a community of advocates who can champion the brand.
Description
Kordiam, previously known as Desk-Net, serves as an advanced content planning solution anchored by its robust editorial calendar. Regardless of the number of publishing platforms you operate, Kordiam ensures you efficiently manage tasks, personnel, events, and additional elements, leading to enhanced productivity. With its dynamic filtering and sorting capabilities, you gain total oversight of the stories in your lists, allowing you to filter by content type and platform while arranging them by publication date. You can also create and save custom views for future use, efficiently handling your roster of undated stories. The tool allows for simple importation of any story along with all its associated data into your planning lists, facilitating seamless organization. Furthermore, you can monitor the status and assignments of each story, ensuring timely completion of all tasks. To streamline communication, send your story lists via email or download a spreadsheet that includes valuable statistics, such as story breakdowns by platform and timeline. This comprehensive approach not only simplifies your workflow but also empowers teams to collaborate more effectively.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$250 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CustomerStories
Founded
2018
Country
United States
Website
customerstories.net
Vendor Details
Company Name
Kordiam
Founded
2011
Country
Germany
Website
kordiam.io
Product Features
Product Features
Content Marketing
Audience Targeting
No
Brand Management
No
Campaign Management
Yes
Categorization / Grouping
Yes
Conversion Tracking
No
Distribution Management
Yes
Editorial Calendar
Yes
Multi-Channel Publishing
No
Publish Scheduling
Yes
SEO Management
No
Social Media Management
Yes
Video Management
No
Marketing Planning
Budgeting & Forecasting
Yes
Collaboration
Yes
Flowchart
No
Goal Setting / Tracking
No
Marketing Calendar
Yes
Media Planning
Yes
Predictive Analytics
No
Presentation Tools
No
Project Tracking
Yes
Spend Management
No