Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

CustomerLabs CDP, a cloud-based digital marketing platform, helps agencies, SaaS, and Ecommerce marketers track, identify segment, sync, sync, and analyze their customer data. The platform allows marketers to create personalized campaigns across channels and without any developer dependency. Track and collect customer data from your website, app CRM, email, service, and offline channels. Identity resolution allows you to map anonymous users across platforms and gain a 360-degree view of your customers. To trigger timely messages across channels, create customer segments based upon behavior, demographics, and user traits. This customer data can be seamlessly synchronized with your existing marketing tools, such as Google Analytics and Google Adwords. CustomerLabs CDP allows you to capture accurate customer data and support your marketing decisions.

Description

Triple Whale consolidates all metrics from all your tools and puts them in your pocket. We simplify, inform, and save you time. We integrate eCommerce and marketing data from all your favorite apps so you don't have to switch between tabs and apps. All your data can be tracked, tested, and interpreted. Data backing your decisions makes it easier to make informed decisions. AI is being developed to reduce errors and improve your operations across all your tools. You can quickly gain insight into what is working and what isn't, so that you can strategize, optimize, and maximize growth. Get to know all about your customers' spending habits. Forecast and track your most important D2C metrics. You can send daily, weekly, or monthly reports to everyone in the company. You can choose from a template or create your own metrics. Wondering how a 0.5% increase in your conversion rate could affect your profit? Our calculator uses your data for real insight. You can adjust your dashboard to make it work for you and your team. Moby by Triple Whale is an innovative AI-driven data platform designed to help brands and agencies unlock deep marketing insights quickly and efficiently. Its AI agents automatically analyze performance data across marketing channels, identifying trends in creative effectiveness, customer retention, and acquisition strategies. These agents provide precise recommendations on budget allocation to maximize return on investment and offer actionable fixes to increase website conversion rates. Trusted by brands like LSKD, Dixxon Flannel Company, and Porter Media, Moby has demonstrated success in detecting affiliate fraud, slashing reporting time, and boosting ROAS without increasing ad spend.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Google Analytics Yes 
Shopify Yes 
Amazon No 
Auware No 
Facebook Ads No 
Fairing No 
Google Ads No 
Google Sheets No 
Klaviyo No 
Mixpanel Yes 
Pipedrive Yes 
Qlik Application Automation Yes 
Snapchat No 
TikTok No 
TikTok Shop No 
Unbounce Yes 
Wayflyer No 
Zapier Yes 
tvScientific No 

Integrations

Facebook Yes 
Google Analytics Yes 
Shopify Yes 
Amazon Yes 
Auware Yes 
Facebook Ads Yes 
Fairing Yes 
Google Ads Yes 
Google Sheets Yes 
Klaviyo Yes 
Mixpanel No 
Pipedrive No 
Qlik Application Automation No 
Snapchat Yes 
TikTok Yes 
TikTok Shop Yes 
Unbounce No 
Wayflyer Yes 
Zapier No 
tvScientific Yes 

Pricing Details

$99.00/month
You can track upto 2500 website events per month with one standard integration in our free plan.
Free Trial Yes 
Free Version Yes 

Pricing Details

$100 per month
Start with a Free Version of our Founder's Dash. Then get a la carte pricing based on your individual store needs and annual revenue for the features you need to help you scale.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Customerlabs

Founded

2013

Country

United States

Website

www.customerlabs.com

Vendor Details

Company Name

Triple Whale

Website

www.triplewhale.com

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching Yes 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling No 

Customer Journey Mapping Tools

Action Management Yes 
Attribution Modeling Yes 
Behavioral Analytics Yes 
Collaboration No 
Customer Profiles Yes 
Data Import / Export Yes 
Predictive Analytics No 
Surveys & Feedback Yes 
Templates No 

Product Features

AI eCommerce

Moby AI, developed by Triple Whale, is an advanced ecommerce intelligence solution that leverages AI-driven analytics and automation to empower brands in making rapid, informed, and data-centric business choices. This platform enhances ecommerce functionalities by utilizing AI agents and conversational analytics tools that reveal trends, track performance, and address intricate business inquiries instantly. Among its features is Moby Chat, which enables users to engage directly with their ecommerce data for generating reports, analyzing trends, and forecasting future business outcomes through natural language dialogue. Additionally, the platform includes dedicated AI agents that keep an eye on various metrics, such as creative fatigue, revenue trends, customer acquisition costs, and revenue discrepancies, ensuring that actionable insights are readily available. With Triple Whale’s AI-enhanced data framework, Moby AI provides quick, scalable, and real-time insights while continuously refining its analytical capabilities and decision-making precision.

Campaign Management

Channel Management Yes 
Contact Database No 
Email Marketing No 
Event Triggered Actions Yes 
Lead Management No 
Multi-Campaign Yes 

Data Management

Customer Data Yes 
Data Analysis Yes 
Data Capture Yes 
Data Integration Yes 
Data Migration No 
Data Quality Control Yes 
Data Security No 
Information Governance No 
Master Data Management Yes 
Match & Merge No 

eCommerce

CRM No 
Catalog Management No 
Channel Management Yes 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management Yes 
Kitting No 
Loyalty Program No 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Marketing Analytics

A/B Testing No 
Campaign Management Yes 
Channel Attribution Yes 
Customer Journey Mapping Yes 
Dashboard Yes 
Performance Metrics Yes 
Predictive Analytics Yes 
ROI Tracking Yes 
Social Media Metrics No 
Website Analytics Yes 

Marketing Attribution

Attribution Modeling Yes 
Audience Segmentation Yes 
Conversion Tracking Yes 
Cross-Channel Attribution Yes 
Customer Journey Mapping Yes 
Multi-Touch Attribution Yes 
Predictive Analytics Yes 
ROI Tracking Yes 

Social Media Marketing

Analytics Yes 
Automated Publishing No 
Contact Management Yes 
Content Management No 
Conversion Tracking Yes 
Customer Targeting Yes 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling No 

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