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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

CustomerIQ serves as an AI-driven assistant aimed at optimizing and simplifying administrative responsibilities for revenue teams, allowing them to redirect their efforts towards sales and enhancing customer interactions. It offers smooth integration with various platforms, including Zoom, Google Meet, Microsoft Teams, Gmail, Outlook, Salesforce, and HubSpot, and provides features such as AI-generated meeting notes, automated CRM updates, tailored email composition, and smart inbox organization. By capturing and summarizing meeting discussions, it automatically refreshes CRM records, crafts context-aware email responses, and organizes inboxes with intuitive labels. Additionally, CustomerIQ includes a content repository, enabling users to upload essential materials that the AI can utilize in communications. The platform also allows for the production of shareable clips from recorded meetings, fostering collaboration within teams and improving engagement with customers. Furthermore, its user-friendly interface enhances efficiency, making it a vital tool for any revenue team looking to maximize productivity.

Description

Eloquens AI functions as a perpetual, AI-driven email assistant that comprehensively processes and replies to routine communications in more than 160 languages, all while maintaining impeccable grammar and echoing the tone of each sender. It efficiently manages a vast number of email interactions across various teams and departments, allowing for intelligent scalability, and provides a human-in-the-loop feature through draft mode and personalized AI personas. This system accommodates adaptable workflows and ensures knowledge-based responses by utilizing documents and uploaded resources to enhance accuracy and contextual relevance, while also adeptly directing intricate or sensitive inquiries to human professionals, including the ability to schedule appointments when required. Moreover, it integrates flawlessly with popular email services such as Gmail, Microsoft 365/Outlook, and Kerio Connect, along with knowledge repositories like Google Drive, OneDrive, and support platforms like Zendesk or Kayako. Additionally, it offers features such as inbox filtering, effective conversation management, insightful performance analytics, and compliance that meets enterprise standards, thus ensuring a comprehensive solution for email management. With its advanced capabilities, Eloquens AI stands out as a versatile tool for enhancing communication efficiency in organizations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
Microsoft Outlook Yes 
Zendesk Yes 
Axis LMS Yes 
Gong Yes 
Google Calendar Yes 
Google Drive No 
Google Meet Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Kayako No 
Kerio Connect No 
Microsoft 365 No 
Microsoft OneDrive No 
Microsoft Teams Yes 
Salesforce Yes 
Slack Yes 
Zapier Yes 
Zoom Yes 

Integrations

Gmail Yes 
Microsoft Outlook Yes 
Zendesk Yes 
Axis LMS No 
Gong No 
Google Calendar No 
Google Drive Yes 
Google Meet No 
HubSpot CRM No 
HubSpot Customer Platform No 
Kayako Yes 
Kerio Connect Yes 
Microsoft 365 Yes 
Microsoft OneDrive Yes 
Microsoft Teams No 
Salesforce No 
Slack No 
Zapier No 
Zoom No 

Pricing Details

$29 per month
Free Trial No 
Free Version Yes 

Pricing Details

$65 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CustomerIQ

Founded

2023

Country

United States

Website

www.getcustomeriq.com

Vendor Details

Company Name

Eloquens AI

Country

United States

Website

eloquens.ai/

Product Features

Product Features

Alternatives

Alternatives

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