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Description
CustomerHero offers a comprehensive Software with a Service platform that enables businesses to create an impactful Voice of Customer initiative, facilitating the collection, analysis, and utilization of customer feedback to enhance overall experiences and foster loyalty. Suitable for organizations of all sizes and sectors, CustomerHero consolidates feedback management into a single interface, providing tools tailored for customer experience, employee engagement, patient satisfaction, guest interactions, and multichannel feedback. This solution empowers teams to gain deeper insights into customer needs, surpass expectations at every interaction, and transform unprocessed information into actionable strategies through immediate insights, relevant feedback, and customizable dashboards. By gathering feedback at every interaction point, whether online or in-store, CustomerHero constructs a cohesive understanding of the customer journey, ensuring that feedback is not merely accumulated but catalyzes significant improvements throughout the business and drives a culture of continuous enhancement. Ultimately, CustomerHero helps organizations not only listen to their customers but also respond effectively, leading to sustained growth and stronger relationships.
Description
Millennials and their smartphones have become inseparable companions in modern life. NearHero's mission is to revolutionize the job search process by eliminating the old-fashioned methods of submitting resumes and enduring long waits for responses. Utilizing location-based services, in-app messaging, and profiles inspired by Yelp, NearHero facilitates connections between job seekers and employers in their vicinity. The platform strives to be the most efficient and user-friendly method for finding employment or talent. To maintain a community of genuine users, the app requires registration through Facebook, which instantly generates a user profile and prompts them to enter their professional information. After completing this simple two-step setup, every user who is marked as "visible" within a five-mile radius will appear on an interactive map. Additionally, the search function allows users to specify their needs, filtering results to ensure optimal matches, making the job search experience more tailored and streamlined than ever before. With NearHero, the future of job hunting is not just about finding work; it's about creating meaningful connections in real-time.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CustomerHero
Country
Poland
Website
www.customerhero.com
Vendor Details
Company Name
NearHero
Country
United States
Website
builder.madder.io/free/annimo/nearhero-deck
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Job Board
Application Management
No
Billing & Invoicing
No
Built-in ATS
No
Discount / Package Management
No
Employer Accounts
Yes
Job Management
Yes
Job Marketplace
Yes
Matching Engine
Yes
Resume Posting
No
Resume Search
No
