Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Rapidly expanding consumer applications are shifting from constant push notifications to engaging gamified experiences that enhance user activation, retention, and satisfaction. This approach not only helps to retain a larger user base but also fosters deeper connections with them. By implementing game mechanics, businesses can significantly boost their engagement and retention metrics, potentially increasing them by as much as 200%. Encourage users to engage by inviting them to watch videos, respond to a series of questions, and earn rewards according to their performance. Additionally, drive daily platform visits during sales events to enhance visibility and drive conversions of promotional products. Inspire users to achieve their goals with challenges that offer incentives and guide them through necessary steps. Utilize over 50 pre-designed templates to address and resolve any current challenges related to user retention and engagement. Create personalized recommendations for users by asking targeted questions based on their preferences and behaviors. Encourage users to log in and provide their email addresses to access their results, and conduct surveys with new users to gather insights about their origins and experiences. This comprehensive strategy can lead to a better understanding of user behavior and ultimately drive greater success for your application.

Description

nGUVU is widely acknowledged as a reliable provider of innovative gamification and employee engagement software tailored for contact centers, utilizing behavioral analytics and machine learning to foster continuous agent involvement. Aiming to transform the contact center landscape, nGUVU's engagement platform enhances the daily work experience for agents, making it more enjoyable and productive. Their nGAGEMENT solution is a robust and scalable cloud-based platform designed to inspire call center staff and elevate their performance levels. Among its numerous features are leaderboards, contest and reward management, activity tracking, badge management, comprehensive reporting, predictive analytics, and results monitoring, all contributing to a richer engagement experience. Furthermore, nGUVU's commitment to continuous improvement ensures that their solutions evolve alongside industry needs, enhancing both employee satisfaction and operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BookMyShow Yes 
CoinDCX Yes 
Flutter Yes 
JavaScript Yes 
Paytm Yes 
React Native Yes 

Integrations

BookMyShow No 
CoinDCX No 
Flutter No 
JavaScript No 
Paytm No 
React Native No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CustomerGlu

Website

www.customerglu.com

Vendor Details

Company Name

nGUVU

Founded

2015

Country

Canada

Website

www.nguvu.com

Product Features

Gamification

Badge Management No 
Collaboration Tools No 
Contest Management No 
Feedback Management No 
For Call Centers No 
For Developers No 
For Education No 
For Onboarding No 
For Sales No 
Goal Setting / Tracking No 
Leaderboards / Activity Tracking No 
Performance Metrics No 
Rewards Management No 

Product Features

Gamification

Badge Management Yes 
Collaboration Tools Yes 
Contest Management Yes 
Feedback Management Yes 
For Call Centers Yes 
For Developers No 
For Education Yes 
For Onboarding Yes 
For Sales Yes 
Goal Setting / Tracking Yes 
Leaderboards / Activity Tracking Yes 
Performance Metrics Yes 
Rewards Management Yes 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

Alternatives

ZIZO Reviews

ZIZO

ZIZO Technologies

Alternatives

Bunchball Nitro Reviews

Bunchball Nitro

BI WORLDWIDE
Motivarnos Reviews

Motivarnos

Gamifica
UpSkillo Reviews

UpSkillo

Opcito
Mambo.IO Reviews

Mambo.IO

Mambo Solutions
Snowfly Reviews

Snowfly

Snowfly Performance Inc.
Flyy Reviews

Flyy

FlyyX Technologies