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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

You can get real-time, actionable feedback directly from your customers. You can respond in a few clicks! Get 10 surveys and an account completely free! Our customers receive a response rate of 80%+ on average. Customer churn can be reduced by responding to customer issues immediately. Positive reviews and word-of mouth across multiple platforms will increase. We work with many Fortune 500 companies and meet or exceed all GDPR requirements. Send surveys in just 2 minutes. No development required.

Description

Xref simplifies your talent journey, allowing you to make confident decisions that are people-focused. Save time by creating and sending a survey within 30 seconds. Feedback is presented in graphs that are easy to understand and provide actionable insights. Reduce administrative work: Surveys can easily be created and completed on any device, at any time. Let automation take care of the rest. Xref has been certified ISO27001 and GDPR compliant, so you can rest assured that your data will be kept safe and secure. Reduce the time it takes to hire top talent and secure them quickly. Xref’s automated reference-checking tool helps you make informed, compliant decisions when hiring. Want to know how to reduce attrition? Or what metrics your company excels at or could improve on? Conduct a pulse survey. Collect, analyse and measure feedback from departing staff. By collecting data consistently, you can reduce attrition over time and improve retention.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWeber Yes 
Avature No 
Campaign Monitor Yes 
Chattermill Yes 
CodeTwo Email Signatures 365 Yes 
Datto RMM Yes 
Desktop.com Yes 
Exclaimer Yes 
Gmail Yes 
Google Docs Yes 
Greenhouse No 
LivePreso No 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Salesforce Yes 
ServiceNow Yes 
Sigsync Yes 
TeamSupport Yes 
Workconex No 
Zoho Desk Yes 

Integrations

AWeber No 
Avature Yes 
Campaign Monitor No 
Chattermill No 
CodeTwo Email Signatures 365 No 
Datto RMM No 
Desktop.com No 
Exclaimer No 
Gmail No 
Google Docs No 
Greenhouse Yes 
LivePreso Yes 
Microsoft 365 No 
Microsoft Outlook No 
Salesforce No 
ServiceNow No 
Sigsync No 
TeamSupport No 
Workconex Yes 
Zoho Desk No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$50.00
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Customer Thermometer

Founded

2010

Country

United Kingdom

Website

www.customerthermometer.com

Vendor Details

Company Name

Xref

Founded

2009

Country

Canada

Website

www.xref.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Product Features

Human Resources

360 Degree Feedback Yes 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management No 
Onboarding No 
Payroll Management No 
Performance Management Yes 
Recruiting Management No 
Self Service Portal No 
Succession Planning No 
Time & Attendance Management Yes 
Time Off Management No 
Timesheets No 
Training Management No 

NPS

Recruiting

Assessments No 
Background Screening No 
CRM No 
Interaction Tracking Yes 
Internal HR No 
Interview Management No 
Job Board Posting Yes 
Job Requisition No 
Onboarding No 
Recruiting Firms No 
Reference Checking Yes 
Resume Parsing No 
Self Service Portal No 

Reference Check

Audio References No 
Bulk Reference Request No 
Candidate Scoring No 
Completion Alerts No 
Email / Online No 
Mobile Access No 
Reminders No 
Reporting/Analytics No 
Survey Builder No 
Survey Library No 
Video References No 

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