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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

You can get real-time, actionable feedback directly from your customers. You can respond in a few clicks! Get 10 surveys and an account completely free! Our customers receive a response rate of 80%+ on average. Customer churn can be reduced by responding to customer issues immediately. Positive reviews and word-of mouth across multiple platforms will increase. We work with many Fortune 500 companies and meet or exceed all GDPR requirements. Send surveys in just 2 minutes. No development required.

Description

ZACsuite serves as the ultimate platform for comprehensive operational marketing management from start to finish. With ZACsuite, even the smallest enterprises can utilize capabilities typically reserved for expansive national agencies, all without breaking the bank. Backed by over two decades of expertise in operational marketing, Zelando has crafted ZACsuite as a continually advancing solution that speaks your language. Within ZACsuite, a wealth of features awaits to enhance your efficiency, and should you desire to differentiate yourself from the competition or impress a client, we offer the option to customize functionalities that will set you apart. This platform empowers you to select the career trajectory that suits you best, enabling you to leverage the diverse tools available to elevate your company's field marketing efforts. The process of recruiting, selecting, and profiling personnel stands out as a hallmark of your business, and ZACsuite guarantees success in all these critical areas. Furthermore, with the versatility of ZACsuite, you can adapt your strategies to meet the evolving demands of your market, ensuring that your business remains competitive and agile.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWeber Yes 
BrightGauge Yes 
Campaign Monitor Yes 
Chattermill Yes 
CodeTwo Email Signatures 365 Yes 
Datto RMM Yes 
Desktop.com Yes 
Exclaimer Yes 
Gmail Yes 
Google Docs Yes 
Microsoft 365 Yes 
Microsoft Excel No 
Pandium Yes 
Salesforce Yes 
ServiceNow Yes 
Shopify Yes 
Sigsync Yes 
TeamSupport Yes 
Zendesk Yes 
Zoho Desk Yes 

Integrations

AWeber No 
BrightGauge No 
Campaign Monitor No 
Chattermill No 
CodeTwo Email Signatures 365 No 
Datto RMM No 
Desktop.com No 
Exclaimer No 
Gmail No 
Google Docs No 
Microsoft 365 No 
Microsoft Excel Yes 
Pandium No 
Salesforce No 
ServiceNow No 
Shopify No 
Sigsync No 
TeamSupport No 
Zendesk No 
Zoho Desk No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Customer Thermometer

Founded

2010

Country

United Kingdom

Website

www.customerthermometer.com

Vendor Details

Company Name

Zelando

Country

Italy

Website

www.zelando.it/zacsuite/

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Product Features

NPS

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