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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

You can get real-time, actionable feedback directly from your customers. You can respond in a few clicks! Get 10 surveys and an account completely free! Our customers receive a response rate of 80%+ on average. Customer churn can be reduced by responding to customer issues immediately. Positive reviews and word-of mouth across multiple platforms will increase. We work with many Fortune 500 companies and meet or exceed all GDPR requirements. Send surveys in just 2 minutes. No development required.

Description

With Retamo, you can effortlessly monitor, generate, and assess your company's online customer ratings, ensuring you cultivate the best possible reputation on the web. Discover how to leverage your business reviews effectively with this innovative tool. Keep an eye on customer ratings for both your company and your competitors across more than 50 different rating platforms available online. Encourage your satisfied customers to leave positive feedback on the platforms that matter most to you. By doing so, you can enhance your company's online image and attract even more leads and new clientele. Effortlessly share glowing reviews on social media or incorporate them directly into your website with just a few simple clicks. Additionally, analyze your company's performance and that of your competitors using trustworthy metrics to gain valuable insights. Retamo allows you to keep track of the various rating portals and social networks where your company is featured, ensuring you never lose sight of your ratings. You can also display your company’s ratings across multiple platforms based on specific criteria, making it easier to showcase your strengths and achievements. Ultimately, Retamo empowers you to take charge of your online presence and reputation with ease and confidence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airbnb No 
Amazon No 
Booking.com No 
Chattermill Yes 
CodeTwo Email Signatures 365 Yes 
Datto RMM Yes 
Doctify No 
Exclaimer Yes 
Expedia No 
Glassdoor No 
Gmail Yes 
Go Local Go Smart POS No 
Hotels.com No 
Indeed No 
Microsoft Outlook Yes 
ServiceNow Yes 
Shopify Yes 
Treatwell No 
TrustRadius No 
Zendesk Yes 

Integrations

Airbnb Yes 
Amazon Yes 
Booking.com Yes 
Chattermill No 
CodeTwo Email Signatures 365 No 
Datto RMM No 
Doctify Yes 
Exclaimer No 
Expedia Yes 
Glassdoor Yes 
Gmail No 
Go Local Go Smart POS Yes 
Hotels.com Yes 
Indeed Yes 
Microsoft Outlook No 
ServiceNow No 
Shopify No 
Treatwell Yes 
TrustRadius Yes 
Zendesk No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

€19 per account per month
Billed annually
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Customer Thermometer

Founded

2010

Country

United Kingdom

Website

www.customerthermometer.com

Vendor Details

Company Name

Retamo

Country

Germany

Website

retamo.de/

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management No 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management No 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

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