Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
For more than ten years, we have been customizing customer experience (CX) strategies that resonate with audiences, enhance profitability, streamline operations, and cultivate positive organizational cultures. We recognize that customer needs and expectations are in a constant state of flux, which is why our dedication to excellence extends well beyond mere implementation. The success of our CX programs is driven by a commitment to continuous enhancement, leading to innovative initiatives that consistently delight customers time after time. Our comprehensive array of supplementary metrics complements the Net Promoter Score (NPS), offering a well-rounded, actionable perspective on customer sentiment and the overall perception of your brand, products, and services. We have the ability to promptly identify customers who may be at risk of disconnecting from your brand. Additionally, we equip your team with the tools needed to engage these 'at-risk' customers, enabling you to retain them and protect your brand's reputation from potential harm. Ultimately, our approach not only fosters loyalty but also cultivates a deeper connection between your brand and its customers.
Description
A Smart Solution for Enhancing Employability. Our innovative training platform has undergone a transformation. In the aftermath of the pandemic, we aim to address a critical issue that affects many: employability. We assist companies in finding job-ready candidates while empowering young people to kickstart their professional journeys. Seekify seamlessly connects with various software solutions utilized by businesses to consolidate all data influencing their customer interactions. Nowadays, consumers are investing more than ever and face an overwhelming array of options. Winning their loyalty cannot rely solely on competitive pricing or product features, as those aspects have become expectations. Instead, they yearn for a unique experience that makes them feel valued. In this era of personalization, customers demand a deeper understanding of their needs, necessitating businesses to adapt their services accordingly. However, delivering an exceptional customer experience poses significant challenges for organizations.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
Salesforce
Salesforce Service Cloud
Vibe.fyi
Zendesk
Integrations
Freshdesk
Salesforce
Salesforce Service Cloud
Vibe.fyi
Zendesk
Pricing Details
$99.00/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Customer Monitor
Website
www.customermonitor.com
Vendor Details
Company Name
Seekify
Founded
2019
Country
Singapore
Website
seekify.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis