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Average Ratings 71 Ratings

Total
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features
design
support

Description

Create a social media platform that connects potential customers with current users, enabling the sharing of product insights through their chosen communication channels. This platform should allow prospective buyers to engage with a vast community of influencers and receive comprehensive product details from brand representatives. Enhance customer support by simplifying the process to a mere click, ensuring that assistance from skilled customer service representatives is accessible without human interaction. Establish a network of verified customers, rewarding their ongoing involvement in a loyalty program to foster community engagement. Utilize targeted marketing initiatives to capture bottom-of-the-funnel leads, effectively converting them to boost overall conversion rates. The Customer Empowerment Exchange will facilitate the alignment of inquiries, concerns, and uncertainties of potential customers with the most suitable sources for answers and reassurance, thus enhancing their purchasing confidence. In doing so, the platform not only addresses customer needs but also cultivates a sense of community and trust among users.

Description

Extole is the enterprise offer management platform powering personalized incentive programs at scale for B2C brands. Highly configurable and AI-accessible, Extole fits how your team already works. Marketers build offer programs that motivate customers across the customer lifecycle, product teams can orchestrate digital and real-world experiences that drive engagement and growth, and developers pull Extole's journey management, rules, real-time rewards, and AI into their own systems as ready-to-use services. Behind every offer, Extole combines real-time audience and event data with enterprise-grade infrastructure so your offers are reliable, secure, and easy to support and audit. Leading brands across retail, financial services, telecommunications, and home services trust Extole to power referral, loyalty, promotional, lifecycle, and engagement programs. Build your next offer program with Extole.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage No 
Attentive No 
Boulevard No 
Braze No 
Candescent Digital Banking No 
Cordial No 
Google Tag Manager No 
HubSpot CRM No 
Iterable No 
Listrak No 
Magento No 
PowerReviews No 
Q2 No 
RudderStack No 
Segment No 
Service Center No 
SessionM No 
SheerID No 
Shopify No 
Zapier No 

Integrations

Adobe Marketo Engage Yes 
Attentive Yes 
Boulevard Yes 
Braze Yes 
Candescent Digital Banking Yes 
Cordial Yes 
Google Tag Manager Yes 
HubSpot CRM Yes 
Iterable Yes 
Listrak Yes 
Magento Yes 
PowerReviews Yes 
Q2 Yes 
RudderStack Yes 
Segment Yes 
Service Center Yes 
SessionM Yes 
SheerID Yes 
Shopify Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

We offer customized pricing tailored to your business’s unique needs, goals, and usage. Our team works closely with each customer to design a plan that fits your organization.

Contact us for a personalized quote.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kinger Analytics

Country

United States

Website

kingeranalytics.com/products

Vendor Details

Company Name

Extole

Founded

2009

Country

United States

Website

www.extole.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Product Features

Affiliate

Affiliate Management Yes 
Affiliate Tracking Yes 
Banner Management No 
Commission Management No 
Contest Management Yes 
Coupon Management Yes 
Email / Newsletter Communication Yes 
Fraud Detection Yes 
Multi Level Marketing (MLM) No 
Multi-Language Yes 
Social Sharing Yes 

Customer Advocacy

Advocate Management Yes 
Campaign Management Yes 
Communication Management Yes 
Community Management No 
Gamification No 
Referral Tracking Yes 
Reporting/Analytics Yes 
Rewards Program Yes 
Social Engagement No 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management No 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Influencer Marketing

CRM Yes 
Campaign Management Yes 
Faceted Search / Filtering No 
Influencer Discovery Yes 
Payment Tracking Yes 
ROI Tracking Yes 
Social Media Monitoring No 

Referral

Affiliate Marketing Yes 
Campaign Management Yes 
Contact Management Yes 
Employee Referral Management Yes 
Feedback Management Yes 
Lead Engagement Yes 
Loyalty Program Yes 
Referral Tracking Yes 
Rewards Management Yes 

Alternatives

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