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Description
Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.
Description
With better.hotel, you can fully harness the advantages of hotel digitization to its utmost capability. Impress your guests with unforgettable experiences that will leave a lasting impression. Transform their journey before, during, and after their stay, introducing them to an entirely new level of hospitality. Explore the endless possibilities presented by our innovative 360° software. In essence, maximize the potential of your hotel! better.hotel serves as a cornerstone for automating processes, increasing revenue, and promoting sustainability within the hospitality industry. The advanced software not only streamlines guest communication but also boosts energy efficiency while establishing an ideal infrastructure for your hotel. We customize the 360° approach to ensure it aligns perfectly with your specific preferences and requirements. Our modular design guarantees that we can identify the ideal solution tailored to each hotel’s unique needs. Allow yourself to be inspired by the transformative impact of our technology. Embrace a brighter future for your establishment!
API Access
Has API
No
API Access
Has API
No
Pricing Details
79.00€ / month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CA Customer Alliance GmbH
Founded
2009
Country
Germany
Website
www.customer-alliance.com/en
Vendor Details
Company Name
Betterspace
Founded
2014
Country
Germany
Website
betterspace360.com/en/better-hotel/
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
