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Description
Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.
Description
We present incentives through customized messages tailored for each user, which enhances the chances of securing a booking directly on the hotel's website. Clients experience revenue boosts of 30% or more as a result of our efforts. By leveraging our services, hotels can effectively increase their revenue and optimize occupancy directly through their websites. Sometimes, achieving significant results can be surprisingly straightforward. Our dedicated team manages the entire installation process, allowing you to simply observe as your hotel’s direct bookings rise rapidly. Our intelligent notifications system is designed to help hotels enhance their online revenue by converting a greater number of visitors into guests. Utilizing AI technology, it aligns a user's booking intentions with the specific inventory priorities of the hotel. This innovative tool automatically synchronizes the booking intentions of your website visitors with your hotel's inventory needs, ensuring a personalized experience while maximizing occupancy rates. Moreover, our smart tool comprehensively grasps the unique booking intentions of each visitor arriving at your site, allowing for tailored engagement strategies that drive conversion.
API Access
Has API
No
API Access
Has API
No
Integrations
Avvio
No
Bookassist
No
Cendyn Booking Engine
No
Facebook
Yes
GuestCentric
No
HotelRunner
No
Hotelogix
No
Mews
No
Profitroom Booking Engine
No
RoomRaccoon
No
Integrations
Avvio
Yes
Bookassist
Yes
Cendyn Booking Engine
Yes
Facebook
No
GuestCentric
Yes
HotelRunner
Yes
Hotelogix
Yes
Mews
Yes
Profitroom Booking Engine
Yes
RoomRaccoon
Yes
Pricing Details
79.00€ / month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CA Customer Alliance GmbH
Founded
2009
Country
Germany
Website
www.customer-alliance.com/en
Vendor Details
Company Name
Userguest
Country
Netherlands
Website
userguest.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
