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Average Ratings 0 Ratings

Total
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Description

Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.

Description

Update247 channel manager software can be used by hotels, motels and serviced apartments, as well as guest houses, bed & breakfasts, guest houses, and holiday vacation rentals. It is compatible with all sizes, from single units to large hotels and accommodation groups of more than 100 rooms. Update247 channel manager makes it easy for hotel and accommodation providers, as well as other service providers, to update rates and availability on their listings on Online Travel Agents and Global Distribution System (GDS), and Vacation Rental websites. This saves time and eliminates the need to manually update multiple booking websites. Update247 makes it easy to distribute your rooms online from anywhere in the globe at any hour of the day. No software installation required. You can easily distribute rooms and rates using one system. Reduce errors and eliminate repeated manual entries to multiple online booking sites. Reduce the time spent training staff. No installation required. Update247 is completely web-based.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Agoda No 
Airbnb No 
Booking.com No 
Expedia No 
Facebook Yes 
GDS No 
Google No 
Google Chrome No 
Microsoft Edge No 
Mozilla Firefox No 
RMS Cloud No 
Safari No 
Vrbo No 

Integrations

Agoda Yes 
Airbnb Yes 
Booking.com Yes 
Expedia Yes 
Facebook No 
GDS Yes 
Google Yes 
Google Chrome Yes 
Microsoft Edge Yes 
Mozilla Firefox Yes 
RMS Cloud Yes 
Safari Yes 
Vrbo Yes 

Pricing Details

79.00€ / month
Free Trial Yes 
Free Version No 

Pricing Details

$5 per month
Pricing is based on number of rooms. Free version is available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CA Customer Alliance GmbH

Founded

2009

Country

Germany

Website

www.customer-alliance.com/en

Vendor Details

Company Name

Update247

Founded

2007

Country

Australia

Website

www.update247manager.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Product Features

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

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