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Description
Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.
Description
Update247 channel manager software can be used by hotels, motels and serviced apartments, as well as guest houses, bed & breakfasts, guest houses, and holiday vacation rentals. It is compatible with all sizes, from single units to large hotels and accommodation groups of more than 100 rooms. Update247 channel manager makes it easy for hotel and accommodation providers, as well as other service providers, to update rates and availability on their listings on Online Travel Agents and Global Distribution System (GDS), and Vacation Rental websites. This saves time and eliminates the need to manually update multiple booking websites. Update247 makes it easy to distribute your rooms online from anywhere in the globe at any hour of the day. No software installation required. You can easily distribute rooms and rates using one system. Reduce errors and eliminate repeated manual entries to multiple online booking sites. Reduce the time spent training staff. No installation required.
Update247 is completely web-based.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Agoda
No
Airbnb
No
Booking.com
No
Expedia
No
Facebook
Yes
GDS
No
Google
No
Google Chrome
No
Microsoft Edge
No
Mozilla Firefox
No
Integrations
Agoda
Yes
Airbnb
Yes
Booking.com
Yes
Expedia
Yes
Facebook
No
GDS
Yes
Google
Yes
Google Chrome
Yes
Microsoft Edge
Yes
Mozilla Firefox
Yes
Pricing Details
79.00€ / month
Free Trial
Yes
Free Version
No
Pricing Details
$5 per month
Pricing is based on number of rooms. Free version is available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CA Customer Alliance GmbH
Founded
2009
Country
Germany
Website
www.customer-alliance.com/en
Vendor Details
Company Name
Update247
Founded
2007
Country
Australia
Website
www.update247manager.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Product Features
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes