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Average Ratings 1 Rating
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Description
Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.
Description
TrustYou is a platform that enables companies to win through the power and importance of listening. It also provides a platform for guest feedback that makes listening easy, powerful, and measurable. TrustYou helps you to unlock the potential of guest feedback.
- Provide guests with endless opportunities to listen to and respond to their needs.
- Learn from all reviews on the internet and make better business decisions.
Publish hotel reviews on the site and on Google. Allow positive feedback to influence bookings.
TrustYou empowers companies with the ability to build trust, make better decisions and win.
API Access
Has API
No
API Access
Has API
No
Integrations
Advantage Anywhere
No
Astro
No
BrillantEZ HMS
No
Clock PMS+
No
Frontdesk Anywhere
No
Misterbooking PMS
No
Preno
No
Profitroom Booking Engine
No
Protel Cloud PMS
No
Rambox
No
Integrations
Advantage Anywhere
Yes
Astro
Yes
BrillantEZ HMS
Yes
Clock PMS+
Yes
Frontdesk Anywhere
Yes
Misterbooking PMS
Yes
Preno
Yes
Profitroom Booking Engine
Yes
Protel Cloud PMS
Yes
Rambox
Yes
Pricing Details
79.00€ / month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CA Customer Alliance GmbH
Founded
2009
Country
Germany
Website
www.customer-alliance.com/en
Vendor Details
Company Name
TrustYou
Founded
2008
Country
Germany
Website
www.trustyou.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
No
White Label
No
