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Description
Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.
Description
Utilize hotel software that you can completely customize to suit your establishment's specific requirements. The ideal software solution will enhance your operational efficiency and boost your online bookings, ultimately leading to increased revenue and greater predictability in your financial outcomes. Additionally, it allows you to dedicate more time to your guests, enhancing their experience. Opt for tailored online distribution solutions that seamlessly integrate with your hotel chain’s reservation system. Each hotel within your network can manage its own account, while you can oversee all accounts across your chain, ensuring comprehensive management of your properties. By implementing Oracle Hospitality OPERA, you can achieve a harmonious partnership with SmartHOTEL. Provide your clientele with an integrated and fully automated hotel software experience. SmartHOTEL is committed to creating a future characterized by boundless connectivity among all hotel systems. If you are a supplier or vendor of hotel software who shares our vision, we would be eager to connect and explore potential collaborations!
API Access
Has API
No
API Access
Has API
No
Pricing Details
79.00€ / month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CA Customer Alliance GmbH
Founded
2009
Country
Germany
Website
www.customer-alliance.com/en
Vendor Details
Company Name
SmartHOTEL
Founded
2006
Country
Netherlands
Website
www.smarthotel.nl/en/
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Product Features
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
