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Description
Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.
Description
We provide a comprehensive range of products tailored for the hospitality sector. Embrace a brighter future with improved distribution strategies that lead to higher efficiencies and lower costs. Regardless of whether you operate a small hotel, an independent travel agency, or a large tour company, we have solutions for you! Our unified platform enables you to oversee hotel reservations and operations seamlessly. You can manage pricing, inventory, and bookings in real-time across all online platforms. Designed specifically to reflect your hotel's unique profile, our customized tool facilitates easy booking. Boost your revenue by utilizing straightforward revenue management techniques. We believe that online systems should be user-friendly and efficient. Our offerings empower business owners to attract, engage, and convert guests globally in a dynamic and competitive online environment. We grasp the intricacies of hospitality and retail metrics, as well as the real-world challenges faced by professionals in this industry, and have crafted a suite of hotel-centric solutions that yield tangible results. With our innovative approach, you can confidently navigate the evolving landscape of hospitality services.
API Access
Has API
No
API Access
Has API
No
Integrations
Agoda
No
Airbnb
No
Booking.com
No
Cleartrip
No
Ctrip
No
Expedia
No
Facebook
Yes
Google
No
Locomote
No
MakeMyTrip
No
Integrations
Agoda
Yes
Airbnb
Yes
Booking.com
Yes
Cleartrip
Yes
Ctrip
Yes
Expedia
Yes
Facebook
No
Google
Yes
Locomote
Yes
MakeMyTrip
Yes
Pricing Details
79.00€ / month
Free Trial
Yes
Free Version
No
Pricing Details
$23.67 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
CA Customer Alliance GmbH
Founded
2009
Country
Germany
Website
www.customer-alliance.com/en
Vendor Details
Company Name
Accom Click
Founded
2017
Country
Malaysia
Website
www.accomclick.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Product Features
Hotel Channel Management
Inventory Management
No
Kill Switch
No
Promotions Management
No
Rate Management
No
Reservations Management
No
Restriction Management
No
