Average Ratings 1 Rating

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Average Ratings 0 Ratings

Total
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Description

Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.

Description

Hotel Link's cloud-based technology will help you manage your property and distribute it. All solutions can be combined into one platform to increase efficiency and grow revenue. Digital optimization simplified. Hotel Link empowers hotels all over the world with digital marketing services and technology solutions. We help property owners and hoteliers build a strong online presence. Loyalty service that only offers and consults hotels. We offer strategies and data analysis of premium digital marketing packages to drive more people to your hotel's site and book directly with them. Your competitors will be outperformed by your web conversions. Hotel Link Plus optimizes cross-channel and multi-channel marketing campaigns online. It tracks and analyzes user experience and collects data. Get more bang for your bucks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ChargeAutomation No 
Facebook Yes 

Integrations

ChargeAutomation Yes 
Facebook No 

Pricing Details

79.00€ / month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CA Customer Alliance GmbH

Founded

2009

Country

Germany

Website

www.customer-alliance.com/en

Vendor Details

Company Name

Hotel Link Solutions

Founded

2011

Country

Hong Kong

Website

www.hotellinksolutions.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Product Features

Channel Management

Campaign Management No 
Channel Analytics Yes 
Incentive Management No 
Inventory Control Yes 
Lead Management No 
Opportunity Management No 
Order Management Yes 
Partner Management Yes 
Product Management Yes 
Reseller Management No 

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