Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.
Description
Hotel Link's cloud-based technology will help you manage your property and distribute it. All solutions can be combined into one platform to increase efficiency and grow revenue. Digital optimization simplified. Hotel Link empowers hotels all over the world with digital marketing services and technology solutions. We help property owners and hoteliers build a strong online presence. Loyalty service that only offers and consults hotels. We offer strategies and data analysis of premium digital marketing packages to drive more people to your hotel's site and book directly with them. Your competitors will be outperformed by your web conversions. Hotel Link Plus optimizes cross-channel and multi-channel marketing campaigns online. It tracks and analyzes user experience and collects data. Get more bang for your bucks.
API Access
Has API
No
API Access
Has API
No
Pricing Details
79.00€ / month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CA Customer Alliance GmbH
Founded
2009
Country
Germany
Website
www.customer-alliance.com/en
Vendor Details
Company Name
Hotel Link Solutions
Founded
2011
Country
Hong Kong
Website
www.hotellinksolutions.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Product Features
Channel Management
Campaign Management
No
Channel Analytics
Yes
Incentive Management
No
Inventory Control
Yes
Lead Management
No
Opportunity Management
No
Order Management
Yes
Partner Management
Yes
Product Management
Yes
Reseller Management
No