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Description
Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.
Description
Gretchen AI, a verification platform based in Berlin, caters to organizations that cannot afford to make mistakes regarding the authenticity of information. It performs real-time analysis of images, videos, audio, and text, identifying over 80 varieties of deepfakes and synthetic media. However, merely detecting these anomalies is insufficient; Gretchen AI also assesses the context and credibility of sources while analyzing metadata and provenance, recognizing that genuine content can also be misleading. Each result generated is designed to be clear and suitable for both editorial and official applications. The platform is easily integrated into existing IT systems and includes social media functionality, allowing for content verification at the point of dissemination. Compliant with GDPR regulations, Gretchen AI serves a diverse clientele, including public authorities, security and defense organizations, newsrooms, and image agencies. Notably, it was utilized by the State of Berlin to assist citizens in verifying questionable content during the 2026 Berlin state election, showcasing its practical application in critical situations. By empowering organizations with reliable verification tools, Gretchen AI fosters a more informed public discourse.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook
No
Pricing Details
79.00€ / month
Free Trial
Yes
Free Version
No
Pricing Details
Pricing on request
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CA Customer Alliance GmbH
Founded
2009
Country
Germany
Website
www.customer-alliance.com/en
Vendor Details
Company Name
Gretchen AI
Country
Germany
Website
gretchen-ai.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
