Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.
Description
atEaseAI is an AI-powered Customer Success and Account Management platform built for B2B SaaS companies. More than a traditional Customer Success tool, it is a System of Execution that helps post-sales teams turn customer insights into meaningful action.
It unifies customer data from CRM, support tickets, emails, meeting notes, product usage, surveys, and other business systems into a single AI-powered workspace. Instead of switching between multiple applications, Customer Success Managers and Account Managers receive prioritized tasks, recommended next best actions, automated workflows, and complete customer context in one place.
At the heart of atEaseAI is **Caleb**, an AI-powered execution assistant that enables users to interact with the platform using natural language. Caleb can answer questions about customer accounts, summarize meetings, draft emails, create follow-up tasks, trigger workflows, schedule activities, surface risks, identify expansion opportunities, and help teams execute work faster without navigating multiple screens.
Key capabilities include AI-driven customer health monitoring, renewal and expansion tracking, workflow automation, customer engagement campaigns, playbooks, task management, and intelligent recommendations powered by unified customer data.
Designed for growing SaaS businesses, atEaseAI integrates with leading CRM, support, communication, and productivity tools. By combining AI with automation, atEaseAI reduces manual work, minimizes context switching, improves customer retention, and helps post-sales teams scale efficiently while delivering exceptional customer experiences.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Google Analytics
Yes
HubSpot CRM
Yes
Salesforce
Yes
Zoho CRM
Yes
Chargebee
Yes
Freshdesk
No
Gmail
No
HubSpot Customer Platform
Yes
Microsoft Outlook
No
Pipedrive
Yes
Integrations
Google Analytics
Yes
HubSpot CRM
Yes
Salesforce
Yes
Zoho CRM
Yes
Chargebee
No
Freshdesk
Yes
Gmail
Yes
HubSpot Customer Platform
No
Microsoft Outlook
Yes
Pipedrive
No
Pricing Details
899$/mo
Up to 3 seats / users
Tracking of health scores / KPIs
Customer 360° profiles
Customer outreach directly from Custify
Customer segmentation
Tracking of customer lifecycles
Automation / Playbooks
Actionable task management
Custom integrations
Concierge onboarding
Tracking of health scores / KPIs
Customer 360° profiles
Customer outreach directly from Custify
Customer segmentation
Tracking of customer lifecycles
Automation / Playbooks
Actionable task management
Custom integrations
Concierge onboarding
Free Trial
No
Free Version
No
Pricing Details
Free Trial
Manage up to 50 accounts for 30 days free.
No credit card required.
Full access to all core features.
No credit card required.
Full access to all core features.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Custify
Founded
2017
Country
Romania
Website
www.custify.com
Vendor Details
Company Name
atEaseAI
Founded
2025
Country
India
Website
www.ateaseai.com
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
No
Product Features
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
No