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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.

Description

SuccessGuardian, a customer success platform powered by AI, is designed to help businesses improve customer relationships and drive business growth. It helps customer success team to streamline workflows and track customer journeys. It also automates engagement to increase customer satisfaction and reduce churn. SuccessGuardian is a proactive customer outreach tool that helps companies save time and improve retention.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Chargebee
HubSpot CRM
HubSpot Customer Platform
Salesforce
Freshdesk
Google Analytics
Intercom
Jira
Metabase
Mixpanel
Pipedrive
QuickBooks Accountants
Rocketlane
Segment
Slack
Snowflake
Stripe
Zendesk
Zoho Billing
Zoho CRM

Integrations

Chargebee
HubSpot CRM
HubSpot Customer Platform
Salesforce
Freshdesk
Google Analytics
Intercom
Jira
Metabase
Mixpanel
Pipedrive
QuickBooks Accountants
Rocketlane
Segment
Slack
Snowflake
Stripe
Zendesk
Zoho Billing
Zoho CRM

Pricing Details

899$/mo
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Custify

Founded

2017

Country

Romania

Website

www.custify.com

Vendor Details

Company Name

SuccessGuardian

Founded

2023

Country

India

Website

www.successguardian.in

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Alternatives

Alternatives

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