Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.
Description
SuccessGuardian, a customer success platform powered by AI, is designed to help businesses improve customer relationships and drive business growth. It helps customer success team to streamline workflows and track customer journeys. It also automates engagement to increase customer satisfaction and reduce churn. SuccessGuardian is a proactive customer outreach tool that helps companies save time and improve retention.
API Access
Has API
API Access
Has API
Integrations
Chargebee
HubSpot CRM
HubSpot Customer Platform
Salesforce
Freshdesk
Google Analytics
Intercom
Jira
Metabase
Mixpanel
Integrations
Chargebee
HubSpot CRM
HubSpot Customer Platform
Salesforce
Freshdesk
Google Analytics
Intercom
Jira
Metabase
Mixpanel
Pricing Details
899$/mo
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Custify
Founded
2017
Country
Romania
Website
www.custify.com
Vendor Details
Company Name
SuccessGuardian
Founded
2023
Country
India
Website
www.successguardian.in
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis