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Description
Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.
Description
Designed to offer investors and corporate leaders a daily insight into consumer behavior, our platform processes and analyzes transactions from millions of anonymized shoppers across the U.S. each day, delivering a precise and comprehensive perspective on various consumer firms. With a user-friendly self-service interface, we enable daily monitoring and real-time investigation, tailored to your expert knowledge in the field. Our dashboard is equipped to support your continuous analysis as well as any unexpected inquiries you may have. You can compare performance against competitors, analyze results by both channel and location, and utilize daily data to enhance your quarterly forecasts. Additionally, assess the lifetime value of a company’s top customers, uncover their other shopping habits, and identify their destinations when they leave. The data is available with minimal lag times and boasts high fill rates near the transaction date, allowing for timely insights. Gain in-depth visibility into thousands of public and private companies and brands, as our offerings aggregate insights from billions of purchases made by millions of consumers across the United States, ensuring that you are equipped with the most relevant information to make informed decisions. This comprehensive approach not only enriches your understanding of market dynamics but also helps in strategic planning for future initiatives.
API Access
Has API
API Access
Has API
Integrations
Chargebee
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Segment
Zapier
Zoho CRM
Integrations
Chargebee
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Segment
Zapier
Zoho CRM
Pricing Details
899$/mo
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Custify
Founded
2017
Country
Romania
Website
www.custify.com
Vendor Details
Company Name
Bloomberg Second Measure
Founded
2015
Country
United States
Website
secondmeasure.com
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics