Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.
Description
Integrate all your stores, payment processors, and Google Analytics into one comprehensive application. Gain insightful business analytics that cover sales, product performance, subscriptions, customer interactions, and visitor metrics. With platforms like PayPal, Stripe, WooCommerce, Etsy, Shopify, and Google Analytics, crucial business data often becomes fragmented across various merchant services, shopping carts, and analytical tools. This fragmentation leads to duplicates, missing data, and inconsistent records. Consequently, without access to precise and unified information, you may find yourself making decisions based on guesswork. This can result in lost revenue opportunities, higher customer churn, increased workload, and an ongoing sense of disorder. By utilizing this integrated solution, you will establish a single source of truth for your orders, products, and customer data, allowing you to view all essential statistics at a glance. Additionally, you can generate tailored reports, conduct deep dives, and segment your data instantly. You will be able to answer vital questions such as current revenue trends, popular products, optimal selling times, potential upsell items, and identify your most valuable customers, ultimately enhancing your business strategy. With this system, clarity and efficiency become attainable goals for your operations.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Analytics
Yes
2Checkout
No
Authorize.Net
No
BigCommerce
No
Braintree
No
Chargebee
Yes
Easy Digital Downloads
No
Etsy
No
Gumroad
No
HubSpot CRM
Yes
Integrations
Google Analytics
Yes
2Checkout
Yes
Authorize.Net
Yes
BigCommerce
Yes
Braintree
Yes
Chargebee
No
Easy Digital Downloads
Yes
Etsy
Yes
Gumroad
Yes
HubSpot CRM
No
Pricing Details
899$/mo
Up to 3 seats / users
Tracking of health scores / KPIs
Customer 360° profiles
Customer outreach directly from Custify
Customer segmentation
Tracking of customer lifecycles
Automation / Playbooks
Actionable task management
Custom integrations
Concierge onboarding
Tracking of health scores / KPIs
Customer 360° profiles
Customer outreach directly from Custify
Customer segmentation
Tracking of customer lifecycles
Automation / Playbooks
Actionable task management
Custom integrations
Concierge onboarding
Free Trial
No
Free Version
No
Pricing Details
$20 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Custify
Founded
2017
Country
Romania
Website
www.custify.com
Vendor Details
Company Name
Putler
Country
India
Website
www.putler.com
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
No