Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.
Description
Juttu reimagines the cancellation experience for SaaS businesses by replacing generic "are you sure?" dialogs with intelligent, AI-driven retention flows. When customers attempt to cancel, Juttu immediately triggers a dynamic survey to understand their motivation. Based on their response, it delivers a personalized retention offer such as a discount, downgrade, pause option, or even a team callback. This proactive strategy not only retains customers but also generates valuable insights that businesses can use to improve products and reduce future churn. Unlike traditional approaches that rely on post-cancel emails, Juttu captures the customer’s decision in the moment, when it matters most. The platform is quick to deploy, requiring minimal setup, and integrates seamlessly with payment providers like Stripe. Teams benefit from full customization of flows to align with brand tone and customer needs. With its proven impact on reducing churn by up to 30%, Juttu is an essential tool for SaaS companies that value retention as much as acquisition.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Chargebee
Yes
Google Analytics
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Pipedrive
Yes
Salesforce
Yes
Segment
Yes
Zapier
Yes
Zoho CRM
Yes
Integrations
Chargebee
No
Google Analytics
No
HubSpot CRM
No
HubSpot Customer Platform
No
Pipedrive
No
Salesforce
No
Segment
No
Zapier
No
Zoho CRM
No
Pricing Details
899$/mo
Up to 3 seats / users
Tracking of health scores / KPIs
Customer 360° profiles
Customer outreach directly from Custify
Customer segmentation
Tracking of customer lifecycles
Automation / Playbooks
Actionable task management
Custom integrations
Concierge onboarding
Tracking of health scores / KPIs
Customer 360° profiles
Customer outreach directly from Custify
Customer segmentation
Tracking of customer lifecycles
Automation / Playbooks
Actionable task management
Custom integrations
Concierge onboarding
Free Trial
No
Free Version
No
Pricing Details
$49/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Custify
Founded
2017
Country
Romania
Website
www.custify.com
Vendor Details
Company Name
Juttu
Founded
2025
Country
Estonia
Website
juttu.co
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
No