Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Journey mapping tool for customer journey managers, CX professionals and CX specialists. Custellence's journey maps will help you present your customer journey in a professional, convincing way.
The software is designed to help you succeed in putting the pieces together.
Customer journey on the agenda for the management
1. Visually strong and persuasive customer case that will resonate with managers, stakeholders and other stakeholders
2. To test the rest of your organisation, be able to communicate key points about customer journeys
3. When walking through a customer's story and telling their story, feel confident
Custellence is a time-saving tool that gives you confidence through intuitive communication
Interface combined with the right amount journey mapping smartness.
It is simple and intuitive. You can create service blueprints and journey maps from the beginning - no need for manuals and without having to be a designer.
Description
Solidatus, an award-winning platform, is revolutionizing the way businesses worldwide enhance their understanding and optimization of data and organizational processes. Its innovative approach to digitally transforming enterprises into data-centric and lineage-enabled entities is reshaping how companies discover, document, map, and manage their data assets. With a diverse selection of ready-to-use connectors and a user-friendly open API, Solidatus allows users to seamlessly import metadata from any origin. After importing, you can structure your data into manageable building blocks, establishing interconnections that enrich your data framework with meaningful context. The adaptability of Solidatus enables you to create blueprints that can vary in complexity according to your needs, putting you firmly in control of the process. Utilizing Solidatus’ robust query language, you can delve into specific areas of your blueprint that pique your interest, and by employing display rules and filters, you are empowered to pose precise questions regarding your data. This level of customization not only enhances clarity but also drives informed decision-making within organizations.
API Access
Has API
No
API Access
Has API
No
Integrations
Corlytics
No
Ploy
No
Safyr
No
Pricing Details
$28.00/month/user
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Custellence
Founded
2016
Country
Sweden
Website
custellence.com
Vendor Details
Company Name
Solidatus
Country
United States
Website
www.solidatus.com
Product Features
Customer Journey Mapping Tools
Action Management
No
Attribution Modeling
Yes
Behavioral Analytics
No
Collaboration
Yes
Customer Profiles
No
Data Import / Export
No
Predictive Analytics
No
Surveys & Feedback
No
Templates
Yes
Product Features
Data Management
Customer Data
No
Data Analysis
No
Data Capture
No
Data Integration
No
Data Migration
No
Data Quality Control
No
Data Security
No
Information Governance
No
Master Data Management
No
Match & Merge
No