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Description
Journey mapping tool for customer journey managers, CX professionals and CX specialists. Custellence's journey maps will help you present your customer journey in a professional, convincing way.
The software is designed to help you succeed in putting the pieces together.
Customer journey on the agenda for the management
1. Visually strong and persuasive customer case that will resonate with managers, stakeholders and other stakeholders
2. To test the rest of your organisation, be able to communicate key points about customer journeys
3. When walking through a customer's story and telling their story, feel confident
Custellence is a time-saving tool that gives you confidence through intuitive communication
Interface combined with the right amount journey mapping smartness.
It is simple and intuitive. You can create service blueprints and journey maps from the beginning - no need for manuals and without having to be a designer.
Description
We empower courageous marketers with the technology, insight, and confidence they need in order to improve customer relationships and boost marketing performance. LeadsRx SaaS-based marketing software attribution software captures touchpoints across all channels and captures conversions throughout each funnel. It provides impartial results that are unrivaled in the market.
LeadsRx can help you determine which advertising programs are performing well and which ones are wasting your ad-spend. LeadsRx calculates the Return on Ad Spend (ROAS) and provides instant insights to help marketers optimize their budgets across channels. The product also tracks customer journey maps, which show consumer behavior and how marketing programs impact buyer decisions.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Act-On
No
AdRoll
No
Adobe Marketo Engage
No
CallRail
No
Facebook
No
Google Ads
No
Google Analytics
No
HubSpot Marketing Hub
No
Mailchimp
No
Optimizely One
No
Integrations
Act-On
Yes
AdRoll
Yes
Adobe Marketo Engage
Yes
CallRail
Yes
Facebook
Yes
Google Ads
Yes
Google Analytics
Yes
HubSpot Marketing Hub
Yes
Mailchimp
Yes
Optimizely One
Yes
Pricing Details
$28.00/month/user
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Custellence
Founded
2016
Country
Sweden
Website
custellence.com
Vendor Details
Company Name
LeadsRx, Inc.
Founded
2015
Country
United States
Website
LeadsRx.com
Product Features
Customer Journey Mapping Tools
Action Management
No
Attribution Modeling
Yes
Behavioral Analytics
No
Collaboration
Yes
Customer Profiles
No
Data Import / Export
No
Predictive Analytics
No
Surveys & Feedback
No
Templates
Yes
Product Features
Customer Journey Mapping Tools
Action Management
No
Attribution Modeling
Yes
Behavioral Analytics
No
Collaboration
No
Customer Profiles
Yes
Data Import / Export
Yes
Predictive Analytics
No
Surveys & Feedback
No
Templates
No
Marketing Analytics
A/B Testing
Yes
Campaign Management
Yes
Channel Attribution
Yes
Customer Journey Mapping
Yes
Dashboard
Yes
Performance Metrics
Yes
Predictive Analytics
Yes
ROI Tracking
Yes
Social Media Metrics
Yes
Website Analytics
Yes
Marketing Attribution
Attribution Modeling
Yes
Audience Segmentation
Yes
Conversion Tracking
Yes
Cross-Channel Attribution
Yes
Customer Journey Mapping
Yes
Multi-Touch Attribution
Yes
Predictive Analytics
Yes
ROI Tracking
Yes