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Description

Curogram two-way, mass, and customizable texting is a great way to upgrade your practice management system. It allows for multi-user telemedicine, electronic patient forms and online appointment booking. You can create your own virtual clinic online and start seeing patients via your phone, tablet, or laptop. Integrates with your existing practice management system to allow you to manage your schedule from one place. Multi-feature platform allows for typical office workflows in remote environments. All-in-one HIPAA-secure messaging platform allows for staff-to-staff and patient messaging. It's easy to use for patients and doctors so doctors don't have deal with IT troubleshooting. Two-way texting and virtual waiting room allow for traditional workflows including patient intake, payment collection, document collection, check-in and check -out.

Description

Transform guest feedback into actionable insights that boost your revenue. Discover the sentiments of your on- and off-premises customers, swiftly address any concerns, increase your 5-star ratings, and simplify the process of gaining insights and enhancing customer retention. Collect valuable customer data across all your locations, regardless of the interaction method—be it third-party delivery or online orders. Measure satisfaction with an efficiency that surpasses traditional methods by 18 times. With Ovation’s customer chat platform, your team can quickly engage with guests to address their issues and win them back in real-time. Foster customer delight through prompt communication, proving to be 16 times more effective in managing conversations than relying on online reviews. Utilize our advanced machine learning algorithms to pinpoint areas for improvement both on-site and off-site. Additionally, gain a deeper understanding of individual customer preferences, allowing your marketing team to tailor strategies based on specific behavioral traits and enhance overall engagement. This holistic approach not only improves customer satisfaction but also drives loyalty and long-term revenue growth.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Incentivio No 
Mosaic by MethodWorx No 
Olo No 

Integrations

Incentivio Yes 
Mosaic by MethodWorx Yes 
Olo Yes 

Pricing Details

$125/month
Free Trial No 
Free Version No 

Pricing Details

$149 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Curogram, Inc.

Founded

2016

Country

United States

Website

curogram.com

Vendor Details

Company Name

Ovation

Founded

2017

Country

United States

Website

www.ovationup.com

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management Yes 
Call Reminders Yes 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders Yes 
Recurring Appointments Yes 
Rescheduling Yes 
SMS Messaging Yes 
Two-Way Messaging Yes 

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database No 
Group Scheduling No 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments Yes 
Room Booking Management No 

HIPAA Compliance

Access Control / Permissions No 
Audit Management No 
Compliance Reporting No 
Data Security No 
Documentation Management No 
For Healthcare Yes 
Incident Management No 
Policy Training No 
Remediation Management No 
Risk Management No 
Vendor Management No 

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant No 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office No 
Multi-Physician No 
Patient Billing No 
Patient Portal No 
Patient Records No 
Patient Registration No 
Patient Scheduling No 
Physician Scheduling No 

Medical Scheduling

Appointment Management Yes 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location Yes 
No-Show Tracking No 
On Call Scheduling No 
Patient Records No 
Patient Scheduling No 
Physician Management No 
Recurring Appointments Yes 
Self Service Portal No 
Staff Scheduling No 

Patient Engagement

Appointment Scheduling Yes 
Care Planning Yes 
Collaboration No 
Messaging Yes 
Mobile Access Yes 
Patient Education No 
Patient Portal Yes 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant Yes 
Mobile Access Yes 
Notifications/Alerts Yes 
Online Scheduling Yes 
Patient Communications Yes 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders Yes 
SMS Messaging Yes 

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes Yes 
Text-to-Win No 

SMS Survey

Alerts / Notifications Yes 
Analytics / Reporting Yes 
Audience Targeting Yes 
Campaign Management No 
Contact Management No 
Customizable Templates Yes 
Keyword Tracking No 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Scheduled Messaging Yes 
Survey Builder No 
Template Management Yes 

Telemedicine

Appointment Reminders Yes 
Appointment Scheduling Yes 
Chat / Messaging Yes 
E-Prescribing No 
For Medical Purposes Yes 
HIPAA Compliant Yes 
Multi-Provider Practice Yes 
Online Forms Yes 
Patient Queue Management Yes 
Practice Management Yes 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing Yes 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

SMS Survey

Alerts / Notifications No 
Analytics / Reporting No 
Audience Targeting No 
Campaign Management No 
Contact Management No 
Customizable Templates No 
Keyword Tracking No 
MMS No 
Mass Texting No 
Message Personalization No 
Scheduled Messaging No 
Survey Builder No 
Template Management No 

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