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Description

Curogram two-way, mass, and customizable texting is a great way to upgrade your practice management system. It allows for multi-user telemedicine, electronic patient forms and online appointment booking. You can create your own virtual clinic online and start seeing patients via your phone, tablet, or laptop. Integrates with your existing practice management system to allow you to manage your schedule from one place. Multi-feature platform allows for typical office workflows in remote environments. All-in-one HIPAA-secure messaging platform allows for staff-to-staff and patient messaging. It's easy to use for patients and doctors so doctors don't have deal with IT troubleshooting. Two-way texting and virtual waiting room allow for traditional workflows including patient intake, payment collection, document collection, check-in and check -out.

Description

Daisee develops technology to give you deep insight into the behavioural, emotional, and commercial dynamics of your customers. Daisee automatically scores all customer interactions using a digital quality scorecard that is the first of its kind. This automatically identifies quality assurance issues that need human intervention in areas such as compliance, communication, and conduct. Daisee allows you to see beyond words and uncover the emotion deep within your interactions. It reveals what your customers really think, feel, and are saying. Daisee is software that can be easily deployed across any telephony system and can help organisations immediately create business value. Globally Daisee is available in Australia, New Zealand, and the USA.

API Access

Has API Yes

API Access

Has API No

Screenshots View All

Screenshots View All

Integrations

Avaya Experience Platform No

Cisco Finesse No

Dubber No

Genesys Cloud CX No

HubSpot CRM No

HubSpot Customer Platform No

MiCloud Connect No

Microsoft Dynamics SL No

Oracle CPQ No

Qlik Cloud Analytics No

Show More Integrations

Integrations

Avaya Experience Platform Yes

Cisco Finesse Yes

Dubber Yes

Genesys Cloud CX Yes

HubSpot CRM Yes

HubSpot Customer Platform Yes

MiCloud Connect Yes

Microsoft Dynamics SL Yes

Oracle CPQ Yes

Qlik Cloud Analytics Yes

Show More Integrations

Explore All 37 Integrations

Pricing Details

$125/month

Free Trial No

Free Version No

Pricing Details

$89/month

This is an all you can eat monthly charge.

Free Trial Yes

Free Version No

Deployment

Web-Based Yes

On-Premises No

iPhone App Yes

iPad App Yes

Android App No

Windows Yes

Mac Yes

Linux No

Chromebook Yes

Deployment

Web-Based Yes

On-Premises No

iPhone App No

iPad App No

Android App No

Windows No

Mac No

Linux No

Chromebook No

Customer Support

Business Hours Yes

Live Rep (24/7) No

Online Support Yes

Customer Support

Business Hours Yes

Live Rep (24/7) No

Online Support No

Types of Training

Training Docs No

Webinars No

Live Training (Online) Yes

In Person No

Types of Training

Training Docs Yes

Webinars No

Live Training (Online) Yes

In Person Yes

Vendor Details

Company Name

Curogram, Inc.

Founded

2016

Country

United States

Website

curogram.com

Vendor Details

Company Name

daisee

Founded

2017

Country

Australia

Website

www.daisee.com

Product Features

Appointment Reminder

Appointment Scheduling Yes

Calendar Management Yes

Call Reminders Yes

Email Reminders Yes

Online Booking Yes

Payment Reminders Yes

Recurring Appointments Yes

Rescheduling Yes

SMS Messaging Yes

Two-Way Messaging Yes

Appointment Scheduling

Appointment Reminders Yes

Automated Scheduling Yes

Calendar Sync Yes

Client Database No

Group Scheduling No

Mobile Access Yes

Multi-Location Yes

Online Booking Yes

Online Payments Yes

Recurring Appointments Yes

Room Booking Management No

Clinic Management

HIPAA Compliance

Access Control / Permissions No

Audit Management No

Compliance Reporting No

Data Security No

Documentation Management No

For Healthcare Yes

Incident Management No

Policy Training No

Remediation Management No

Risk Management No

Vendor Management No

HIPAA Compliant Messaging

Medical Practice Management

Claims Management No

E-Prescribing No

EMR / EHR No

HIPAA Compliant No

Insurance Eligibility Verification No

Inventory Management No

Multi-Office No

Multi-Physician No

Patient Billing No

Patient Portal No

Patient Records No

Patient Registration No

Patient Scheduling No

Physician Scheduling No

Medical Scheduling

Appointment Management Yes

Billing & Invoicing No

Drag & Drop No

Facility Scheduling No

Multi-Location Yes

No-Show Tracking No

On Call Scheduling No

Patient Records No

Patient Scheduling No

Physician Management No

Recurring Appointments Yes

Self Service Portal No

Staff Scheduling No

Patient Engagement

Appointment Scheduling Yes

Care Planning Yes

Collaboration No

Messaging Yes

Mobile Access Yes

Patient Education No

Patient Portal Yes

Personal Health Record No

Progress Tracking No

Self Management No

Patient Intake

Patient Scheduling

Analytics/Reporting No

Approval Process Control No

HIPAA Compliant Yes

Mobile Access Yes

Notifications/Alerts Yes

Online Scheduling Yes

Patient Communications Yes

Patient Intake No

Patient Portal No

Patient Records Management No

Payment Processing No

Reminders Yes

SMS Messaging Yes

Reputation Management

Campaign Management No

Gamification No

Response Management Yes

Review Generation Yes

Review Monitoring Yes

Sentiment Analysis No

Social Media Metrics No

Social Media Monitoring No

White Label No

SMS Marketing

2-Way Messaging Yes

Artificial Intelligence No

Contact Management No

MMS No

Mass Texting Yes

Message Personalization Yes

Mobile Coupons No

Mobile Keywords No

Polls / Voting No

Reporting/Analytics No

Scheduled Messaging No

Shortcodes Yes

Text-to-Win No

SMS Survey

Alerts / Notifications Yes

Analytics / Reporting Yes

Audience Targeting Yes

Campaign Management No

Contact Management No

Customizable Templates Yes

Keyword Tracking No

MMS No

Mass Texting Yes

Message Personalization Yes

Scheduled Messaging Yes

Survey Builder No

Template Management Yes

Telemedicine

Appointment Reminders Yes

Appointment Scheduling Yes

Chat / Messaging Yes

E-Prescribing No

For Medical Purposes Yes

HIPAA Compliant Yes

Multi-Provider Practice Yes

Online Forms Yes

Patient Queue Management Yes

Practice Management Yes

Remote Treatment Plans No

Teleradiology No

Video Conferencing Yes

For Sales Yes

For eCommerce Yes

Image Recognition No

Machine Learning Yes

Multi-Language No

Natural Language Processing Yes

Predictive Analytics Yes

Process/Workflow Automation Yes

Rules-Based Automation No

Virtual Personal Assistant (VPA) No

Business Intelligence

Ad Hoc Reports No

Benchmarking No

Budgeting & Forecasting No

Dashboard Yes

Data Analysis Yes

Key Performance Indicators Yes

Natural Language Generation (NLG) No

Performance Metrics Yes

Predictive Analytics No

Profitability Analysis No

Strategic Planning No

Trend / Problem Indicators Yes

Visual Analytics Yes

Business Performance Management

Ad Hoc Reports No

Ad hoc Analysis Yes

Budgeting & Forecasting No

Consolidation / Roll-Up No

Dashboard Yes

Key Performance Indicators Yes

Predictive Analytics Yes

Qualitative Analysis No

Quantitative Analysis Yes

Scorecarding Yes

Strategic Planning No

Call Center

Blended Call Center No

Call Logging No

Call Recording No

Call Scripting No

Campaign Management No

Database No

Escalation Management No

IVR / Voice Recognition No

Inbound Call Center Yes

Manual Dialer No

Outbound Call Center Yes

Predictive Dialer No

Progressive Dialer No

Queue Management No

Real-time Chat No

Reporting/Analytics Yes

Claims Processing

Adjustor Management No

Case Management No

Claim Resolution Tracking No

Co-Pay & Deductible Tracking No

Compliance Management Yes

Customer Management Yes

Electronic Claims No

Forms Management No

Paper-Based Claims No

Payor Management No

Policy Administration No

Compliance

Archiving & Retention No

Artificial Intelligence (AI) No

Audit Management No

Compliance Tracking Yes

Controls Testing No

Environmental Compliance No

FDA Compliance No

HIPAA Compliance Yes

ISO Compliance No

Incident Management No

OSHA Compliance No

Risk Management Yes

Sarbanes-Oxley Compliance No

Surveys & Feedback No

Version Control No

Workflow / Process Automation No

Customer Communications Management

Batch Communications No

Chat / Messaging No

Content Management No

Email Distribution No

Interactive Content No

Multi-Channel Communications Yes

On-Demand Communications No

Personalization No

Print Management No

Template Management No

Video Content No

Customer Experience

Action Management No

Analytics Yes

Customer Segmentation No

Dashboard Yes

Feedback Management Yes

Knowledge Management Yes

Multi-Channel Collection Yes

Sentiment Analysis Yes

Survey Management No

Text Analysis Yes

Trend Analysis No

Customer Service

Alerts / Escalation No

Appointment Management No

Call Center Management Yes

Email Management No

Knowledge Base No

Live Chat No

Performance Metrics Yes

Queue Management No

Self Service Portal Yes

Social Media Integration No

Surveys & Feedback No

Virtual Assistant No

Workflow Management No

HIPAA Compliance

Access Control / Permissions No

Audit Management No

Compliance Reporting Yes

Data Security No

Documentation Management No

For Healthcare Yes

Incident Management No

Policy Training No

Remediation Management Yes

Risk Management Yes

Vendor Management No

Insurance Claims Management

CRM No

Claims tracking No

Customer portal No

Document management No

EDI data exchange integrations No

Electronic claims No

Fraud management Yes

Reporting Yes

Natural Language Processing

Co-Reference Resolution No

In-Database Text Analytics No

Named Entity Recognition No

Natural Language Generation (NLG) No

Open Source Integrations No

Parsing No

Part-of-Speech Tagging Yes

Sentence Segmentation No

Stemming/Lemmatization No

Tokenization No

Patient Engagement

Appointment Scheduling Yes

Care Planning No

Collaboration No

Messaging No

Mobile Access No

Patient Education No

Patient Portal No

Personal Health Record No

Progress Tracking No

Self Management No

Qualitative Data Analysis

Annotations No

Collaboration No

Data Visualization No

Media Analytics No

Mixed Methods Research No

Multi-Language No

Qualitative Comparative Analysis No

Quantitative Content Analysis Yes

Sentiment Analysis Yes

Statistical Analysis No

Text Analytics No

User Research Analysis No

Quality Management

Audit Management No

Complaint Management Yes

Compliance Management Yes

Corrective and Preventive Actions (CAPA) No

Defect Tracking No

Document Control No

Equipment Management No

ISO Standards Management No

Maintenance Management No

Risk Management Yes

Supplier Quality Control No

Training Management Yes

Sales Coaching

Assessments Yes

Audio / Video Conferencing No

Built-In Course Authoring No

Call Recording No

Gamification No

Goal Setting / Tracking Yes

Learning Plans No

Onboarding No

Performance Metrics Yes

Telemedicine

Appointment Reminders No

Appointment Scheduling No

Chat / Messaging No

E-Prescribing No

For Medical Purposes No

HIPAA Compliant Yes

Multi-Provider Practice No

Online Forms No

Patient Queue Management No

Practice Management No

Remote Treatment Plans No

Teleradiology No

Video Conferencing No

Transcription

AI / Machine Learning Yes

Annotations No

Audio/Video File Upload No

Automatic Transcription No

Collaboration Tools No

File Sharing No

For Manual Transcription No

Full Text Search No

Multi-Language Support No

Natural Language Processing (NLP) Yes

Playback Controls No

Speech Recognition No

Subtitles No

Text Editor No

Timecoding No

Workforce Management

Budgeting & Forecasting No

Contractor Management No

Employee Lifecycle Management No

Labor Projection No

Performance Appraisal Yes

Recruiting Management No

Scheduling No

Skills Tracking No

Time & Attendance No

Variable Workforce No

Alternatives

Luma Health

Alternatives

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Compare Curogram vs. Daisee

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Similar Products

Description

Description

API Access

API Access

Screenshots View All

Screenshots View All

Integrations

Integrations

Pricing Details

Pricing Details

Deployment

Deployment

Customer Support

Customer Support

Types of Training

Types of Training

Vendor Details

Company Name

Founded

Country

Website

Vendor Details

Company Name

Founded

Country

Website

Product Features

Product Features

Alternatives

Alternatives

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