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Description
Cuotaro is an online application tailored for field service and operations, specifically designed for small service-oriented businesses. This platform enables teams to manage customer information, service requests, quotations, job schedules, documents, reminders, and outstanding payment tasks all within a unified workspace.
The application streamlines the workflow from receiving customer inquiries to generating quotes, transitioning from quotes to job execution, and overseeing payment processes post-completion. Users are able to consolidate customer details, service locations, notes, PDF quotes, job specifics, attached documents, and follow-up reminders, all linked to the individual customer context.
Cuotaro's design prioritizes simplicity and focus, distinguishing itself from more intricate enterprise field service solutions, ERP systems, and accounting software. By offering this straightforward approach, it empowers small teams engaged in maintenance, repair, installation, and various services to effectively oversee their tasks without the hassle of disorganized spreadsheets, fragmented notes, or isolated files. In essence, Cuotaro provides a cohesive solution that enhances productivity and organization for small service providers.
Description
PoolCRM is a customer relationship management tool specifically designed for pool service businesses by someone who previously owned a pool company. While route management systems like Skimmer and Pool Brain manage daily operations, PoolCRM focuses on customer engagement: capturing leads, finalizing quotes, and maintaining account management.
Key features include:
- Automatic text responses to missed calls within 10 seconds from the company's designated number.
- A structured follow-up automation for quotes on days 1, 3, 7, and 14 until a customer responds.
- Solicitation of Google reviews after each job completion, accompanied by a feedback filter.
- An integrated inbox for two-way texting, website chat, and messages from the Google Business Profile.
- A lead management pipeline consisting of stages: New, Contacted, Quoted, Won, and Lost.
- Seasonal marketing campaigns tailored for pool openings, closings, and filter cleaning services.
- A 60-day win-back messaging strategy for accounts that have been canceled.
- Comprehensive reporting capabilities covering missed calls, quotes, and customer reviews.
- Compatibility with Zapier and webhooks, allowing integration with Skimmer, Pool Brain, Jobber, and QuickBooks.
Designed for small to medium-sized pool service companies operating one to ten trucks, it seamlessly integrates with existing routing software and can be set up by the vendor within three business days, making it an efficient solution for enhancing customer relationship management. This innovative approach not only boosts productivity but also significantly improves customer satisfaction through timely communication and follow-up.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
EUR 19/month or EUR 190/year
Cuotaro offers a 21-day free trial with no payment details required.
Paid plans start at EUR 19/month for the Solo plan. Team and Ops plans are available for small teams that need more users and storage. Annual billing is available and gives two months free compared with monthly billing.
Prices exclude VAT or other applicable taxes.
Paid plans start at EUR 19/month for the Solo plan. Team and Ops plans are available for small teams that need more users and storage. Annual billing is available and gives two months free compared with monthly billing.
Prices exclude VAT or other applicable taxes.
Free Trial
Yes
Free Version
No
Pricing Details
$297 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cuotaro
Founded
1994
Country
Spain
Website
cuotaro.com
Vendor Details
Company Name
PoolCRM
Founded
2024
Country
United States
Website
thepoolcrm.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
Yes
Payment Collection in the Field
No
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
No
Work Order Management
Yes
Product Features
Pool Service
Billing & Invoicing
No
Chemical Readings
No
Customer Management
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Work Order Management
No
