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Description

The world's best employee feedback and analytics platform. It's easy to understand what motivates employees, their pride, recommendation, motivation, and how to make your people's transition from onboarding to retirement easier. You can quickly get started by adapting our ready-to-use templates or benchmarks to meet your needs. Based on research, backed up by data, and powered with people geeks from the most innovative companies in the world. Our end-to-end solution is designed to help you understand the current state of DEI at your organization, pinpoint focus areas, and run intersectional analyses to guide meaningful action. Benchmark your company against industry peers, unlock DEI-specific inspirations and recommendations and tap into our global community to learn from real examples of success. We’ve helped thousands of companies understand and improve their diversity, equity, and inclusion efforts. Our in-house people scientists and support teams are here to provide research-backed guidance.

Description

Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation. Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback. Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey. Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

5X
Google Tag Manager
HiBob
HubSpot CRM
HubSpot Customer Platform
Humaans
Instapage
Kona
Luzmo
Magento
Microsoft Teams
Okta
SAP Store
Slack
Tableau
Unbounce
WooCommerce
WordPress
Workday HCM
Workday Recruiting

Integrations

5X
Google Tag Manager
HiBob
HubSpot CRM
HubSpot Customer Platform
Humaans
Instapage
Kona
Luzmo
Magento
Microsoft Teams
Okta
SAP Store
Slack
Tableau
Unbounce
WooCommerce
WordPress
Workday HCM
Workday Recruiting

Pricing Details

$3,300/year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Culture Amp

Founded

2011

Country

United States

Website

www.cultureamp.com

Vendor Details

Company Name

Feedbackly

Founded

2012

Country

Finland

Website

www.feedbackly.com

Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Performance Management

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

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